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20 jobs similar to Customer Service - Level 1 Agent (English & German-speaking)

Jobs ranked by similarity.

Spain

  • Act as the interface between customers and chauffeurs.
  • Monitor driver punctuality worldwide using our custom-developed tools and organize alternatives if necessary.
  • Ensure that drivers and customers find each other – whether at a major airport, hotel, trade fair, company, or private residence – even when things get chaotic.

SIXT is a leading global mobility service provider with a turnover of 4.00 billion euros and approximately 9,000 employees worldwide.

Europe

  • Respond to customer enquiries via email and phone.
  • Handle customer complaints and collect feedback.
  • Contribute suggestions for improvement.

SIXT is a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. At SIXT, top-tier customer experience and outstanding customer service are their highest priorities and align their corporate strategy with foresight.

$48,876–$65,168/mo

  • Serve as the main point of contact for customer inquiries via email, chat, and phone
  • Support customer onboarding and product adoption
  • Resolve customer issues and escalate complex cases when needed

They offer recruiting software solutions. They have a friendly and collaborative culture, and this role is ideal for someone starting or growing a career in customer success within an international environment.

Global

  • Actively monitor and engage with customer reviews and queries in App Stores, providing clear and helpful responses about the client’s products.
  • Respond to potential customers via chat, email, direct messages, and app store review sections.
  • Quickly identify trends or issues within customer communications (whether text, memes, or media) and stay updated on current social media and app store lingo.

BrickBrands provides 24/7 brand protection, positive brand sentiment and overall increased customer engagement in various languages and cultures. The company is fast-growing and embraces diversity and inclusivity, creating opportunities for brands and communities to speak.

Philippines

  • Help patients understand provider instructions.
  • Ensure orders and documentation are accurate.
  • Route clinical questions to providers appropriately.

LumiMeds is a fast-growing telehealth platform focused on weight management and long-term metabolic health. They work with a fully remote, globally distributed team and pride themselves on moving quickly, communicating clearly, and building systems that actually work.

Europe 6w PTO

  • Serve as the main contact for assigned customers, ensuring continuous and proactive communication.
  • Build and maintain strong, long-term customer relationships based on trust and mutual success.
  • Identify customer needs, goals, and pain points, and translate them into actionable insights for internal teams.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

$15,336–$18,264/hr

  • Serve as the primary point of contact for assigned customer accounts, building and maintaining strong, long-term relationships.
  • Handle daily customer service inquiries and concerns, conducting thorough research to resolve issues efficiently.
  • Process and manage complex customer orders, ensuring accuracy, productivity, and efficiency.

RahrBSG is a family-owned global leader and trusted partner to the craft beverage industry, proudly supporting breweries, wineries, distilleries, cideries.

Europe

  • Take charge of the entire customer lifecycle, from initial setup to renewal.
  • Develop and maintain strong relationships with key stakeholders to fully grasp their needs and guarantee their success.
  • Create educational content for our help center and online resources to better support our users.

airfocus by Lucid is the world’s first modular product management and roadmapping platform. They are a hybrid workplace that supports a healthy work-life balance and thousands of users from customers like Ricoh, Good Year, and Wago.

Europe

  • Aid in the recruitment of respondents in their local language.
  • Manage and control vendors, ensuring client expectations are exceeded.
  • Check deliverables from vendors and negotiate costs with freelancers.

M3 is a Japanese global leader that provides technological and research solutions to the healthcare industry, connecting with over 5.8 million physicians globally.

Europe

  • Acquire new enterprise companies within the DACH region.
  • Build and maintain an effective sales pipeline through prospecting.
  • Run full sales cycles from planning to closing, taking a consultative approach.

NiCE delivers AI that works—fast, human, and enterprise-ready. As the leading AI-first CX platform built for real-world scale, they combine Generative and Conversational AI.

Europe

  • Effectively manage and resolve customer complaints, adhering to service level agreements and Complaints policy.
  • Monitor and respond to customer reviews on platforms such as Trustpilot and social media.
  • Proactively investigate customer issues using internal tools and processes.

Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide.

US Canada

  • Respond to customer inquiries via various channels with accurate information.
  • Troubleshoot technical issues and guide customers through solutions.
  • Contribute to the development of Customer Success materials and onboard new clients.

Tali is tackling healthcare’s administrative burden with an AI-powered medical scribe, serving thousands of clinicians across Canada and the US.

Europe Unlimited PTO

  • Drive adoption of communication APIs and foster strong customer relationships.
  • Develop success plans and align API solutions to drive business value.
  • Identify upsell and cross-sell opportunities to drive revenue growth and customer retention.

Vonage API is a global leader in Communications Platform as a Service (CPaaS), enabling businesses to seamlessly integrate messaging, voice, video, and authentication capabilities.

Europe 4w PTO

  • Providing Email support for our clients.
  • Answering to ,,How to” and ,,FAQ” questions.
  • Assisting with account and payment-based questions and problems.

Sutherland Bulgaria is a company that provides customer service solutions. They offer a dynamic, multicultural environment where professionals can develop themselves and work for global leaders in various sectors. The company provides opportunities for international exposure and interpersonal skill development.

US

  • Engaging patients over the phone to deliver Arine's services.
  • Identifying potential medication-related and health-related issues and escalating them to the pharmacist.
  • Answering phone calls from patients, providers, and pharmacies and responding to inquiries professionally.

Arine is a rapidly growing healthcare technology and clinical services company with a mission to ensure individuals receive the safest and most effective treatments.

Respond to calls, emails and common requests for technical 1st level support. Analyse technical problems and provide technical assistance to customers via phone, email or chat. Maintain communication with other Bosch sites, departments and colleagues which are engaged into the support processes.

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives.

Europe 6w PTO

  • Engage and qualify leads, prequalifying leads generated by marketing efforts through telephone, chat, or email.
  • Clearly communicate Lodgify’s value and benefits, adapting the approach to each customer’s specific needs.
  • Drive high activity targets, managing a high volume of inbound chats and calls, uncovering customer needs, and positioning Lodgify as the best-fit solution.

Lodgify is a fast-growing scale-up company leading the vacation rental industry. Backed by $30M in funding, their platform empowers property owners and managers worldwide to efficiently manage and grow their business through technology. They're a team of 380+ people representing over 60 nationalities.

US

Partner with Spanish pros and customers by listening to their needs and providing the best solutions. Participate in 30-40 Phone, SMS, or Chat consultations a day with our Spanish users. Troubleshoot and resolve customer inquiries with effective problem-solving and de-escalating skills.

Thumbtack helps millions of people confidently care for their homes and is the one app you need to take care of and improve your home.

  • Assist customers across multiple channels to deliver a consistent and positive experience.
  • Resolve inquiries and issues promptly, taking ownership until resolution.
  • Actively listen and identify customer needs, offering appropriate solutions.

Protective helps protect customers against life’s uncertainties, providing protection and peace of mind when customers need it most. They offer a supportive environment with comprehensive benefits, focusing on employee well-being and work/life balance.