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US

  • Engaging patients over the phone to deliver Arine's services.
  • Identifying potential medication-related and health-related issues and escalating them to the pharmacist.
  • Answering phone calls from patients, providers, and pharmacies and responding to inquiries professionally.

Microsoft 365 Google Workspace Medical Terminology

4 jobs similar to Bilingual Clinical Support Specialist (Mandarin / Cantonese)

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US

  • Evaluate patient data in Arine’s software platform and prepare reports concerning patient care and team progress.
  • Complete efficient medication reviews and counseling appointments.
  • Develop intervention strategies to optimize medication utilization and achieve quality measures.

Arine is a rapidly growing healthcare technology and clinical services company with a mission to ensure individuals receive the safest and most effective treatments.

US

Support Hazel’s Physical Health provider team with phone calls to families in both English and Spanish. Provide interpretation and translation services for phone calls, telehealth visits and written medical documentation. Troubleshoot minor technical difficulties and escalate to Hazel’s IT team, when needed.

Hazel Health is the nation's largest virtual provider of school-based healthcare services and aims to remove all barriers to mental and physical healthcare.

US

  • Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
  • Calmly attempt to resolve and de-escalate any issues
  • Escalate interactions when necessary and appropriate

TP is a global, digital business services company. They deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. TP has more than 500,000 inspired and passionate people speaking more than 300 languages and a global scale and local presence.

US

  • Administer FMLA, State, ADA, and company leaves, adhering to state and federal guidelines and customer policies.
  • Handle a high volume of Bilingual Spanish incoming calls promptly and professionally, providing efficient follow-up via phone and email.
  • Maintain complete and accurate leave documentation within our database, demonstrating respect and confidentiality for callers.

ComPsych is a global leader in organizational mental health, well-being, and absence management, dedicated to maximizing human potential in workplaces. They serve over 75,000 customers worldwide, impacting over 160 million lives across 200 countries, combining technology with human expertise.