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M3 Global Research
M3 Global Research
3 open remote positions
M3 is the global leader in digital solutions in healthcare, working across sectors like pharmaceuticals and biotechnology to provide services including market research and clinical development. It has grown over 20% year-on-year for 15 years, achieving over $1 billion in annual revenue, with M3 Global Research offering comprehensive market research recruitment worldwide.
Open Positions
Act as a technical point of contact, assessing user support levels and providing timely troubleshooting for online interview platforms. Prepare respondents for scheduled interviews, facilitate session starts, and support moderator and interpreter trainings prior to projects. Document technical issues and resolutions, staying updated on product features to provide internal guidance and improve processes.
Customer Service
Technical Support
Problem Solving
Manage international market research projects through entire project lifecycle. Coordinate project kick-off meetings to ensure all involved parties understand project specifications, client needs, timelines, and responsibilities. Manage relationships with vendors to facilitate accurate and timely deliverables, communications, and issue resolution.
Project Management
Market Research
Budget Management
Microsoft Office
Communication Skills
Programmer reviews client materials for online survey development. Suggests design improvements to panelist comprehension. Resolves data issues in a timely manner.
JavaScript
JQuery
HTML
Market Research