Monitor booking funnels, identify 'stuck' tasks and intervene when needed.
Use email, internal tools, and phone calls to ensure jobs get done.
Navigate complex conversations with German clients and Taskers to save cancellations and drive revenue.
Taskrabbit is a marketplace platform connecting people with Taskers for everyday home to-do's. They value innovation, inclusion, and hard work with a collaborative, pragmatic, and fast-paced culture.
Respond to customer inquiries via phone, email, chat, or ticketing systems.
Log, categorise, and manage customer interactions using internal systems.
Investigate and replicate reported issues, documenting findings clearly.
Cision empowers individuals to make an impact and values diverse perspectives. They are a global leader in PR, marketing, and social media management technology with offices in 24 countries.
Ensure smooth daily operation via telephone and email support.
Support drivers and passengers, resolving their questions and concerns.
Focus on customer satisfaction and timely issue resolution.
Via is using technology to transform transportation around the world, aiming to change daily commutes and reduce environmental impact. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks.
Provide technical guidance and pre-sales engineering assistance to potential new customers.
Provide onboarding sessions for new customers and technical training for existing ones.
Develop key sales, demo, and promo materials for YouTrack and adapt existing demo setups for specific use cases.
JetBrains is a leading software company that strives to make the most effective developer tools. With a history spanning over 25 years, their tools accelerate production, empowering developers and teams worldwide to grow, discover, and create in an open and inclusive workplace.
Providing support to SDMs for our DTHS customers in various administrative tasks.
Ensuring activities are billed and approving invoices by contacting the Billing Team.
Confirming the number of User licenses with the customer and proactively follow up with developers.
Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group, providing IT and telecommunications services. With over 5300 employees, they serve hundreds of large corporate customers, and have been recognized for ethical practices and educational cooperation.
Together with the support team, act as the interface between customers and chauffeurs
Ensure high-quality standards are met and that every customer is safely transported from point A to B
Monitor driver punctuality worldwide using our custom-developed tools and organize alternatives if necessary
SIXT is a leading mobility service provider worldwide, with revenues of 4.00 billion euros and approximately 9,000 employees worldwide. Their ONE mobility platform brings together SIXT rent (vehicle rental), SIXT share (vehicle lending), SIXT ride (taxi and chauffeur services) and SIXT+ (vehicle subscription), giving customers access to a fleet of 350,000 vehicles, the services of 4,000 cooperation partners and around 5 million drivers worldwide.
Scheduling and managing management meetings & events.
Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group and was Hungary’s most attractive employer in 2025. The company provides a wide portfolio of IT and telecommunications services with more than 5300 employees.
Provide Tier 1 technical support and solutions to customers via phone, email, and chat using English, German, and Swedish.
Document all customer interactions and support issues in the ticketing system to ensure effective resolution and continuous improvement.
Educate customers on product tools and resources to empower them and maximize their use of Jabra products.
GN develops intelligent hearing, audio, video, and gaming solutions to bring people closer together. Founded in 1869, the company employs 7,000 people globally and fosters a culture of innovation, teamwork, and open-minded collaboration.
Manage and respond promptly to support tickets, ensuring transparent, human-centric, and efficient service.
Identify bugs, diagnose platform behavior, and escalate complex cases to our QA and Software Engineering teams, following up until resolution.
Identify patterns in user difficulties and suggest product enhancements based on daily feedback.
Wxrks' technology solves the complexity of managing translations at scale. With their context-first translation platform, localization managers, translation agencies, translators, and devs alike can translate, contextualize, and scale global experiences that get results, all backed by enterprise-grade hosting and security.
Coordinate localization efforts with the local dubbing studio.
Perform quality control of creative assets.
Drive the dubbing and translation process of English content into German.
Beast Industries is a multifaceted media and entertainment company founded by Jimmy Donaldson, popularly known as MrBeast. They are known for revolutionizing digital content creation, encompassing a diverse portfolio of ventures that extend far beyond its origins on YouTube.