Being the main point of contact for our users and partners ensuring they receive outstanding customer service by answering inquiries through email, chat and phone
Answering all questions through some of our Social Media tools (Facebook, App Store, Play Store and Google Reviews)
Understand and communicate our customers' needs and motivations to our internal teams locally and globally
Too Good To Go is a certified B Corporation with a mission to empower everyone to take action against food waste. They have a community of 133 million registered users and 261,000 active partners across 21 countries.
Communicate with our German-speaking member base and help us run campaigns against corporations behaving badly.
Answer inquiries from our German-speaking members in our member-facing inboxes, ensuring that inquiries are handled promptly and professionally.
Assist with the implementation of our donor appreciation program and provide German-language support by editing and reviewing campaign and fundraising materials.
Ekō is a global movement of consumers, investors, and workers standing together to hold corporations accountable for their actions and forge a new and sustainable path for our global economy. They are a movement of more than 23 million people, brought together by a global team of ~30 campaigners, fundraisers, product, and operations staff.
Take ownership of a customer portfolio and maximize their platform engagement and satisfaction.
Create Success Plans and conduct Quarterly Business Reviews (QBRs) to help customers meet their targets.
Serve as the customer’s technical product expert and provide solution training, testing, and troubleshooting.
Urbantz helps retail, grocery, e-commerce, and logistics companies optimize last-mile delivery with a delivery management SaaS platform. They focus on enabling enterprises to navigate multi-fleet operations and promote sustainability in the final mile, serving over 100 brands and experiencing growth across Europe, the Middle East and beyond.
Manage inbound leads and outbound targeted prospects
Generate value for potential customers and booking product demonstration webinars and calls
Managing prospect expectations and overcoming objections
Quadient supports businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Quadient is an exceptional place to grow your career, develop your skills and make a real impact in a future-focused business that powers secure and sustainable business connections through digital and physical channels.
Work closely with the Go‑to‑Market Lead, providing operational and organizational support.
Prepare high‑quality slide decks and presentations for Upper Management and customers.
Support Sales and Account teams by following up on open actions, deadlines, and deliverables.
Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group that provides IT and telecommunications services. With over 5300 employees, they have hundreds of large customers, corporations in Germany and other European countries and have won awards for educational cooperation and ethics.
Help reduce churn by recovering clients and identifying upsell opportunities.
Jobgether connects job seekers with companies using an AI-powered matching process. They ensure applications are reviewed quickly and fairly against the role's core requirements.
Act as a trusted point of contact for high-value travelers.
Manage complex and sensitive situations with autonomy, precision, and discretion.
Collaborate closely with internal teams to investigate issues and anticipate needs.
OnSpot is a travel technology scale-up with 20 years of expertise, redefining the traveler experience for premium and luxury travel brands worldwide. Operating across 5 continents and more than 130 countries, we support over 300,000 travelers each year, combining cutting-edge technology with high-touch, concierge-level service to deliver seamless, personalized journeys at scale.
Drive and nurture post go-live customers by increasing adoption and value realisation leading to their success, retention and ultimately growth
Lead the enablement of our users by conducting product trainings
Work in partnership with Solutions Architects to guide customers through the project management and technical requirements of their Algolia implementation
Algolia is an AI Search pioneer and market leader, empowering over 17,000 businesses to deliver search and browse experiences. They raised $150 million in Series D funding in 2021, valuing the company at $2.25 billion, enabling them to keep investing in their market-leading platform.
Handle incoming customer calls and initiate outbound calls to provide support.
Follow established methods and procedures to ensure customer safety.
Handle all files with calm urgency, professionalism, and care while meeting quality metrics.
Since 1945, U-Haul has been serving do-it-yourself movers and their households. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada.
AUTO1 Group is Europe’s leading digital automotive platform with a mission to revolutionize the used car market. With over 6,000 employees across more than 30 European countries, they are dedicated to making car trading fast and efficient.
Coordinate and organize courses, including scheduling and assigning trainers.
Maintain communication with clients and trainers to ensure smooth delivery.
Generate sales through re-bookings and referrals, building client relationships.
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly and fairly. The system identifies top candidates, which are then shared with the hiring company; the final decision is managed by their internal team.
Responding to customer questions via email, chat and calls with empathy and clarity.
Educating users about our product and helping them achieve their goals.
Troubleshooting issues and escalating bugs or technical challenges when needed.
WeTravel is a platform helping travel organizers around the world. It's an international, travel-loving team with a passion for adventure and innovation where the support team thrives in a high-paced, collaborative environment.
Handle customer inquiries with speed and professionalism.
Solve customer issues or escalate them as needed.
Collaborate with internal teams for process improvement.
Xometry powers industries by connecting people with ideas to manufacturers. Their digital marketplace provides resources for business growth and connects buyers to global manufacturing capacity.
Support Sales and Partner Managers during the onboarding phase with technical expertise.
Lead and deliver technical product demonstrations, architecture overviews, and proof-of-concept discussions.
Engage directly with customers to understand technical requirements, constraints, and success criteria.
Collabora Productivity is a growing software company dedicated to delivering powerful, secure, and user-friendly digital solutions to clients around the globe. Their products help organizations boost productivity, maintain digital sovereignty, and avoid vendor lock-in.
Consistently deliver a hospitality-driven, empathetic call and message tone.
Deliver timely, accurate, and empathetic support across a high volume of inbound phone calls, as well as some chats and emails from restaurant owners and their guests.
Effectively manage multiple concurrent conversations and tasks, maintaining strong organization, prioritization, and follow-through across all workstreams
Owner.com provides an AI growth system for local restaurants, helping them improve SEO, marketing, and online ordering to grow first-party orders. They have a team in the low hundreds, with top talent from companies like Shopify, HubSpot, and DoorDash, and are headquartered in San Francisco with a sales hub in Toronto.
Be responsible for new customer acquisition and driving ACV.
Master creating pricing proposals, negotiating terms and managing the contract process.
Think outside of the box and have extraordinary interpersonal and communication skills.
Twilio is shaping the future of communications. They deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. The company has a strongculture of connection and global inclusion which means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day.
Strategically develop existing customer relationships for up- and cross-selling.
Manage a client portfolio, gather feedback, and ensure clients get the most value from their solution.
Ecosio, part of Vertex, Inc., specializes in B2B integration, EDI, Web EDI, and e-invoicing. As a fast-growing, innovative service company, they value strong connections and strive to create an inclusive work environment for technology lovers.
Handle a high volume of founders’ personal and day-to-day admin requests with discretion, speed, and sound judgment.
Book and manage travel end-to-end (flights, hotels, transfers), create clear itineraries, and handle changes smoothly.
Support onboarding/offboarding logistics: order laptops, ensure “first-day ready” setup, and coordinate equipment returns/access removals.
Dwelly is a UK-based, AI-enabled lettings and property management platform that is growing through a roll-up strategy acquiring estate agencies. They leverage technology to automate tenant management, payments, and post-rental property maintenance, integrating AI services to improve user experiences and increase efficiency.
Resolve email/chat/phone request and enhance User experience.
Moderate User-generated content (visual & text) and review violations reports.
Act as a bridge between Users and business team.
Appflame is a product IT company creating life-changing products in the social discovery and advertising space. They have a global reach, with millions of users worldwide and are looking for daring and enthusiastic people to join their team.