Consistently deliver a hospitality-driven, empathetic call and message tone.
Deliver timely, accurate, and empathetic support across a high volume of inbound phone calls, as well as some chats and emails from restaurant owners and their guests.
Effectively manage multiple concurrent conversations and tasks, maintaining strong organization, prioritization, and follow-through across all workstreams
Owner.com provides an AI growth system for local restaurants, helping them improve SEO, marketing, and online ordering to grow first-party orders. They have a team in the low hundreds, with top talent from companies like Shopify, HubSpot, and DoorDash, and are headquartered in San Francisco with a sales hub in Toronto.
Together with the support team, act as the interface between customers and chauffeurs
Ensure high-quality standards are met and that every customer is safely transported from point A to B
Monitor driver punctuality worldwide using our custom-developed tools and organize alternatives if necessary
SIXT is a leading mobility service provider worldwide, with revenues of 4.00 billion euros and approximately 9,000 employees worldwide. Their ONE mobility platform brings together SIXT rent (vehicle rental), SIXT share (vehicle lending), SIXT ride (taxi and chauffeur services) and SIXT+ (vehicle subscription), giving customers access to a fleet of 350,000 vehicles, the services of 4,000 cooperation partners and around 5 million drivers worldwide.
Deliver fast, accurate, and empathetic support to healthcare professionals across chat, voice, and email.
Navigate tools like Zendesk and Salesforce to investigate cases and maintain accurate documentation.
Monitor trends and flag recurring issues or process gaps to improve worker experience and internal operations.
Clipboard Health helps professionals turn extra time into career growth and financial opportunity with an app-based marketplace. It is a fast-growing Series C marketplace with a global, remote team of 1,000+ people and has been profitable since 2022.
Handle customer inquiries with speed and professionalism.
Solve customer issues or escalate them as needed.
Collaborate with internal teams for process improvement.
Xometry powers industries by connecting people with ideas to manufacturers. Their digital marketplace provides resources for business growth and connects buyers to global manufacturing capacity.
Communicate with our German-speaking member base and help us run campaigns against corporations behaving badly.
Answer inquiries from our German-speaking members in our member-facing inboxes, ensuring that inquiries are handled promptly and professionally.
Assist with the implementation of our donor appreciation program and provide German-language support by editing and reviewing campaign and fundraising materials.
Ekō is a global movement of consumers, investors, and workers standing together to hold corporations accountable for their actions and forge a new and sustainable path for our global economy. They are a movement of more than 23 million people, brought together by a global team of ~30 campaigners, fundraisers, product, and operations staff.
Resolve email/chat/phone request and enhance User experience.
Moderate User-generated content (visual & text) and review violations reports.
Act as a bridge between Users and business team.
Appflame is a product IT company creating life-changing products in the social discovery and advertising space. They have a global reach, with millions of users worldwide and are looking for daring and enthusiastic people to join their team.
AUTO1 Group is Europe’s leading digital automotive platform with a mission to revolutionize the used car market. With over 6,000 employees across more than 30 European countries, they are dedicated to making car trading fast and efficient.
Being the main point of contact for our users and partners ensuring they receive outstanding customer service by answering inquiries through email, chat and phone
Answering all questions through some of our Social Media tools (Facebook, App Store, Play Store and Google Reviews)
Understand and communicate our customers' needs and motivations to our internal teams locally and globally
Too Good To Go is a certified B Corporation with a mission to empower everyone to take action against food waste. They have a community of 133 million registered users and 261,000 active partners across 21 countries.
Support with the onboarding and offboarding process for new and departing team members.
Support with conducting regular "Employee happiness checks" and pulse surveys to monitor and improve the team spirit.
Help in creating the essential documents, including work contracts and employer confirmations.
TrustYou is an AI-driven hospitality platform focused on transforming guest experiences. They have a multicultural team of over 120 professionals working remotely across the globe and embrace an open feedback culture.
Work closely with the Go‑to‑Market Lead, providing operational and organizational support.
Prepare high‑quality slide decks and presentations for Upper Management and customers.
Support Sales and Account teams by following up on open actions, deadlines, and deliverables.
Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group that provides IT and telecommunications services. With over 5300 employees, they have hundreds of large customers, corporations in Germany and other European countries and have won awards for educational cooperation and ethics.
Own business and operational support for an assigned client portfolio.
Help clients adopt and use GR8 Tech products effectively.
Collect client feedback and share it with product and development teams.
GR8 Tech builds B2B iGaming platforms for operators who play to lead. With 1000+ GR8 people across locations and time zones, they don’t just ship technology — they help operators build success stories across brands, markets, and geos.
Be responsible for new customer acquisition and driving ACV.
Master creating pricing proposals, negotiating terms and managing the contract process.
Think outside of the box and have extraordinary interpersonal and communication skills.
Twilio is shaping the future of communications. They deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. The company has a strongculture of connection and global inclusion which means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day.
Maintaining the discount code and savings database.
Processing incoming emails and data.
Achieving high quality and accuracy of database information.
They aggregate discount codes and offers for online shoppers across +20 countries, including Canada, Spain, and Germany. They are a fast-growing company with an international and friendly team.
Managing incoming customer interactions via phone, chat, and email
Assisting users with account setup, login issues, and subscription management
Supporting customers with streaming, playback, and app-related technical issues across different devices
A leading global streaming service is looking for enthusiastic Customer Support Specialists to join its team in Greece. In this role, they will support subscribers of a world-renowned streaming platform, assisting them with account-related questions, subscription management, and technical issues.
Responding to customer questions via email, chat and calls with empathy and clarity.
Educating users about our product and helping them achieve their goals.
Troubleshooting issues and escalating bugs or technical challenges when needed.
WeTravel is a platform helping travel organizers around the world. It's an international, travel-loving team with a passion for adventure and innovation where the support team thrives in a high-paced, collaborative environment.
Consulting customers on questions related to websites.
Working timely and effectively with customer requests, resolving issues.
Promoting websites to customers upon opportunity, maintaining service quality.
Social Discovery Group (SDG) is the 3rd largest social discovery company in the world, uniting 60+ brands with 500 million users. Their international team of 1200 professionals and digital nomads works all over the world.
Working closely with Via’s external payroll partner, drive the monthly payroll process for Via in Germany.
Understand German tax requirements, changes in wage and tax laws, and other regulatory changes and requirements that may impact payroll.
Serve as the main point-of-contact for employees on questions relating to pay.
Via is using technology to transform transportation around the world. They have a goal to change a single person’s daily commute to reducing humanity’s collective environmental footprint. With 900+ employees in the region, they are dedicated to building a diverse, inclusive and authentic workplace.
Coordinate and organize courses, including scheduling and assigning trainers.
Maintain communication with clients and trainers to ensure smooth delivery.
Generate sales through re-bookings and referrals, building client relationships.
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly and fairly. The system identifies top candidates, which are then shared with the hiring company; the final decision is managed by their internal team.
Communicate with users through written channels on job search topics and product-related queries.
Create and improve resumes and cover letters.
Conduct LinkedIn profile audits and provide structured recommendations.
Legit is a company from the Genesis ecosystem that creates news, entertainment, and educational content for millions of people worldwide. Every month, our products reach approximately 80 million users.
Act as the primary HR contact for onboarding, lifecycle events, and terminations.
Manage sensitive cases, attend calls or meetings, and draft legally sound documentation.
Stay ahead of labor laws and cultural nuances in Eastern Europe to provide actionable guidance.
G-P provides a SaaS-based Global Employment Platform™ that enables clients to expand into over 180 countries. Their diverse, remote-first teams are essential to their success, fostering an environment where innovation thrives.