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Your Responsibilities:
- Deliver support to healthcare professionals across chat, voice, and email.
- Navigate Zendesk and Salesforce to investigate cases.
- Monitor trends to improve worker experience.
Must Haves:
- Fluent, professional-level English.
- 2+ years of experience in customer support.
- 2+ years using CRMs and Google Workspace.
Clipboard Health
Clipboard Health helps professionals turn extra time into career growth and financial opportunity with an app-based marketplace. It is a fast-growing Series C marketplace with a global, remote team of 1,000+ people and has been profitable since 2022.