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Responsibilities:
- Managing incoming customer interactions via phone, chat, and email
- Assisting users with account setup, login issues, and subscription management
- Supporting customers with streaming, playback, and app-related technical issues across different devices
Requirements:
- Fluency in Danish and English, both written and spoken
- Strong communication skills and a customer-focused mindset
- Good problem-solving abilities and digital confidence
Benefits:
- Competitive monthly salary plus two additional salaries per year
- Private health care benefits and access to various discounts
- Free online Greek language courses
A leading global streaming service is looking for enthusiastic Customer Support Specialists to join its team in Greece. In this role, they will support subscribers of a world-renowned streaming platform, assisting them with account-related questions, subscription management, and technical issues.