Remote Customer Support Specialist
Benefits
4w PTO
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Responsibilities:
- Provide live chat support (Intercom) in English and French.
- Conduct customer training in both languages.
- Manage customer inquiries independently and resolve issues quickly and effectively.
Requirements:
- 4+ years of experience in B2B software support or Customer Success.
- Fluent in both English and French.
- Strong communication and problem-solving skills.
Benefits:
- 100% remote work with flexibility.
- Full-time (40 hours per week); 8 hours per day.
- Opportunity to grow within an expanding SaaS startup.
Jobgether
Jobgether connects job seekers with companies using an AI-powered matching process. They ensure applications are reviewed quickly and fairly against the role's core requirements.