Source Job

$1,100–$1,500/mo
Europe 4w PTO

  • Provide live chat support in English and French.
  • Conduct customer training in both languages.
  • Help reduce churn by recovering clients and identifying upsell opportunities.

Customer Success Technical Support Communication Problem-solving

20 jobs similar to Remote Customer Support Specialist

Jobs ranked by similarity.

Europe

  • Drive inbound sales growth and identify new leads through email, phone, and other inbound channels.
  • Conduct online product demos to showcase solution benefits and features effectively.
  • Build and maintain strong customer relationships, providing outstanding service and support.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

Global 4w PTO

  • Communicate with users through written channels on job search topics and product-related queries.
  • Create and improve resumes and cover letters.
  • Conduct LinkedIn profile audits and provide structured recommendations.

Legit is a company from the Genesis ecosystem that creates news, entertainment, and educational content for millions of people worldwide. Every month, our products reach approximately 80 million users.

Europe

  • Respond to customer requests via multiple channels, updating CRM systems with relevant information.
  • Build strong customer relationships by handling inquiries with speed and professionalism.
  • Promote customer retention and loyalty by supporting successful inquiry outcomes.

Concentrix is a global technology and services leader that powers the brands of the future, helping well-known brands improve their businesses with technology and integrated solutions. They're a large company with over 440,000 employees globally and a culture focused on career growth and recognition.

Europe

  • Manage customer inquiries via phone, email, or video calls.
  • Assist customers with questions related to the vehicle rental and pickup process.
  • Collaborate with SIXT branches located in different countries.

SIXT is a globally leading mobility service provider with a revenue of €4.00 billion. They have around 9,000 employees worldwide and are present in more than 110 countries at 2,000 rental stations with their franchise partners.

Europe Unlimited PTO 11w maternity

  • Manage a book of business, serving as a primary point of contact for assigned accounts
  • Support renewals and expansion efforts in partnership with Account Managers
  • Build trusted relationships with customers and understand their goals and usage of Customer.io

Customer.io's platform is used by over 8,000 companies to send messages. Customer.io powers automated communication that people actually want to receive and helps teams send relevant messages using real-time behavioral data.

Global

  • Possess German proficiency with fluent English skills.
  • Display customer orientation with a passion for service and assisting customers 24/7.
  • Have professional experience with at least 1 year in a similar role.

SIXT is a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Its mobility platform ONE combines SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription).

Europe

  • Hunt for new enterprise leads via cold calls, email, and LinkedIn
  • Qualify prospects and set up meetings for the sales team
  • Research accounts and tailor outreach to decision-makers

Unframe is helping shape the future of AI adoption at the enterprise level. They are a fast-growing startup with a high-performance team and a collaborative culture.

Europe

  • Serve as a trusted advisor to Heads of Service and Contact Center Directors.
  • Map legacy operations into modern workflows using AI and other technologies.
  • Drive product adoption and provide technical consultancy across various service modules.

Jobgether uses AI to match candidates with jobs, ensuring quick and fair reviews based on core requirements. They provide a shortlist to hiring companies, who then manage the final decisions and interview process.

$75,000–$80,000/yr
Americas

  • Be the first point of contact for customer questions through email, chat, and phone
  • Become a product expert and function as a first-level problem solver
  • Escalate issues to the appropriate team while maintaining communication with the affected user

Tremendous provides a platform to send bulk payouts to people in over 230 countries and regions. The company consists of 20,000+ companies and they aim to increase efficiency, flexibility, and fulfillment at work within a culture that embraces remote work, documentation, and fewer meetings.

Global

  • Independently handle and resolve learner inquiries through various communication channels in a timely and professional manner.
  • Provide accurate information to ensure learners’ needs are fully understood, and their issues are effectively resolved.
  • Maintain service excellence in line with established quality and efficiency benchmarks (SLAs).

Cambly is transforming how the world learns English with millions of learners and thousands of native English-speaking tutors. They've created a platform where real conversations lead to real fluency, building authentic human connections that break down barriers and open up opportunities.

Europe 4w PTO

  • Provide email and chat support to Spotify users.
  • Answer common "how-to" and FAQ-type questions and assist with account management and payment-related issues.
  • Guide users through troubleshooting steps with patience and clarity.

Sutherland Bulgaria connects great people to do exceptional things. They offer a fully international, positive, and collaborative environment, from the comfort of employees' homes anywhere in Bulgaria, and support Spotify, the world’s leading music streaming platform.

$70,000–$70,000/yr
US

  • Serve as a strong advocate for customers and end users, representing their needs within the PerfectServe organization
  • Build trusting relationships and provide day-to-day support to customers
  • Lead process improvement and optimization initiatives that drive measurable value for customers

PerfectServe offers Best in KLAS clinical communication and physician scheduling solutions and is a Leader in the Gartner Magic Quadrant for Clinical Communication and Collaboration. They have seen an 88% growth rate over the past three years and need strong team members to help them continue to grow!

Mexico

  • Provide exceptional customer service by promptly addressing and resolving customer inquiries and concerns.
  • Maintain a positive and professional demeanor while interacting with customers via phone, email, and chat.
  • Ensure customer satisfaction by following up on issues and providing timely updates.

They focus on assisting customers in saving time and money when purchasing commercial kitchen equipment and supplies by offering a customer-centric shopping experience. They are seeking a Customer Service Representative to collaborate effectively with their sales team and e-commerce store.

Global

  • Answer questions on the function and use of products.
  • Have strong technical knowledge of PCs along with critical thinking and troubleshooting skills.
  • Screen and handle calls as appropriate.

Greenhouse provides recruiting software. I am unable to find additional information about company size or culture from the provided job posting.

US Unlimited PTO 12w maternity 12w paternity

  • Support customers post onboarding through structured, playbook-driven success motions.
  • Guide customers through core Givebutter features, workflows, and best practices via email, Zoom, and phone.
  • Contribute to customer education by helping maintain and improve existing help content, guides, and training materials.

Givebutter is a nonprofit fundraising and CRM platform, empowering millions of changemakers to raise more, pay less, and give better. They provide a platform for nonprofits to launch fundraisers and events, use donation forms and donor management (CRM), send emails and text blasts—all in one place. Givebutter has been certified as a Great Place to Work® since 2021. Their mission is to empower the changemaker in all of us and they're excited to hear from talented people who want to work with other talented people in making the world a butter place—and have fun along the way.

US

  • Develop strong knowledge of our Healthcare SaaS Solutions
  • Serve as the first point of contact for customers seeking technical assistance
  • Provide customer support via email, video meetings, or over the phone and walk customers through the resolution process and next steps

Quality Coding Software Solutions (QCSS) Health simplifies the complexities of MLTSS service delivery through innovative, data-driven solutions. They aim to deliver cost-efficiencies, equitable access to care, and improved health outcomes, focusing on enabling health plans and providers to improve the health outcomes of their vulnerable populations.

US

  • Provide first-level technical support for hardware, software, and IT systems issues.
  • Monitor and manage incoming tickets through the ticketing system.
  • Ensure accurate documentation and timely follow-up on all support issues.

Teamwork is a fast-growing company with a global reach, specializing in digital transformation across management consulting, SAP business solutions, data analytics, and technology platforms. They are a North America-based team of more than 100 experts valuing diversity, continuous learning, and remote work flexibility.

$3,000–$3,500/mo
Global

  • Run client phone calls, qualifying inbound leads and conducting sales presentations
  • Consistently meet and exceed sales quotas and KPIs
  • Own the top of the funnel stage from initial contact to qualification and follow-up

Lavendo's client is the premier residential construction company in the ADU (Accessory Dwelling Unit) market in Sacramento. They were founded on family tradition and exceptional craftsmanship three decades ago and have transformed into a cutting-edge, technology-driven enterprise.

North America

  • Provide outstanding technical support to our customers.
  • Respond to telephone and email inquiries from individuals utilizing our online software.
  • Follow up on customer requests to ensure complete handling of the caller’s inquiry.

BIS Safety Software is a fast-paced, high-growth organization providing leading software for the safety industry. They emphasize client relationships and continuous innovation, and are looking to continue their growth across North America and around the world.