Source Job

• Provide email and chat support (no phone calls!) to users.
• Answer common "how-to" and FAQ-type questions; assist with account management and payment-related issues.
• Guide users through troubleshooting steps with patience and clarity.

Sutherland Bulgaria brings great people together to do exceptional things. They are looking for motivated Customer Service Professionals to join their team supporting the world’s leading music streaming platform, with over 422 million monthly active users across 180+ countries.