Serve as a primary point of contact for a portfolio of customers, building strong, long-term relationships.
Manage renewals and support account retention in partnership with Customer Success.
Monitor account health and key performance indicators, identifying risks and opportunities early.
Customer.io's platform is used by over 8,000 companies, from startups to global brands, to send billions of emails, push notifications, in-app messages, and SMS daily. They power automated communication that people actually want to receive and appear to have a collaborative team culture.
Own and manage a portfolio of small and medium business (SMB) customer accounts throughout the renewal and expansion cycle.
Build strong, consultative relationships with customers by acting as a trusted advisor and proactively engaging outside of renewal periods to reinforce ShareGate’s value.
Nurture post-onboarding relationships to drive customer satisfaction, retention, and long-term growth.
ShareGate is the leading Microsoft 365 migration and governance platform, trusted by over 100,000 IT pros. They offer a way to move business data to Microsoft 365 and help organizations stay in control once their data is migrated.
Manage the entire sales cycle, from retaining existing customer investment to identifying new expansion opportunities.
Present Remote’s suite of services to existing customers, creating pathways for upselling solutions.
Own and nurture customer relationships, stay in frequent contact, and build strategic partnerships.
Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. They make it possible for businesses of all sizes to recruit, pay, and manage international teams. With their core values at heart and future focused work culture, their team works tirelessly on ambitious problems, asynchronously, around the world.
Generate consistent new pipelines through disciplined prospecting and strategic outreach.
Convert prospects into long-term customers by offering value-driven solutions.
Partner with cross-functional teams to support solution design and customer success.
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly. They use AI tools to support parts of the hiring process, but do not replace human judgment, while final hiring decisions are ultimately made by humans.
Ensure a smooth internal customer account transition from the Sales Rep (SR) and Customer Success Manager (CSM) while delivering on all commitments and timelines
Build strong, consultative, strategic relationships with customers that result in business growth
Foster a team atmosphere - support your teammates and share lessons learned
VERSANT is a leading force in news, sports and entertainment - home to iconic and trusted brands that inspire, inform, and delight audiences. With a strong foundation and a forward-looking vision, VERSANT empowers creativity, embraces change, and drives connection in an ever-evolving world.
Drive net new business for Remote as a pure hunting role.
Build trust with clients and work as an advisor.
Self-generate leads by contacting prospective clients.
Remote is solving the challenge of navigating global employment compliantly. With core values and a future-focused work culture, their team works asynchronously around the world.
Serve as the operational point of contact for partner accounts.
Partner cross-functionally with coaching operations, product/engineering, sales, and leadership teams.
Build and maintain partner-facing documentation and internal operations manuals.
Mento is a human and AI coaching company with the mission to help people perform their best at work. They’re empowering employees at the fastest-growing companies and are backed by leading VCs including Slow Ventures, M13, and Twelve Below. They foster a workplace built around trust, respect, collaboration, and having fun.
Act as the main point of contact for all client day-to-day communication and oversight
Project manage campaign execution to ensure all campaign requirements and timelines are met
Generate and analyze detailed campaign reporting; provide detailed insights and analysis for clients and suggest optimization strategies for increased performance
Vetcove offers a suite of platforms featuring a procurement marketplace, an ecommerce experience, and a practice management system. With backing from Y Combinator and top venture investors, they're a fast-growing, mission-driven company that over 25,000 hospitals rely on daily.
Serve as a strong advocate for customers and end users, representing their needs within the PerfectServe organization
Build trusting relationships and provide day-to-day support to customers
Lead process improvement and optimization initiatives that drive measurable value for customers
PerfectServe offers Best in KLAS clinical communication and physician scheduling solutions and is a Leader in the Gartner Magic Quadrant for Clinical Communication and Collaboration. They have seen an 88% growth rate over the past three years and need strong team members to help them continue to grow!
Drive new business growth: Identify, qualify, and close new opportunities.
Build lasting relationships: Engage stakeholders at all levels to influence decisions.
Deliver consultative solutions: Understand customer challenges and craft tailored solutions.
Turnitin partners with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. They are a global organization with team members in over 35 countries and offer a remote-first culture.
Manage strategic customer accounts, ensuring value retention and driving growth.
Foster trusted customer relationships, lead business reviews, and identify upsell opportunities.
Enhance customer satisfaction and drive adoption of innovative technology solutions.
Jobgether uses an AI-powered matching process to ensure your application is reviewed. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Manage a portfolio of small to mid-sized accounts to ensure successful adoption, engagement, and renewal.
Monitor customer health metrics to identify renewal risks early and take corrective action.
Identify and qualify potential expansion opportunities within assigned accounts.
Cordance accelerates the growth of vertically focused B2B SaaS companies through acquisition and long-term tactical and financial guidance. They are experienced operators and subject-matter experts with a passion for software and building businesses.
Drive inbound sales growth and identify new leads through email, phone, and other inbound channels.
Conduct online product demos to showcase solution benefits and features effectively.
Build and maintain strong customer relationships, providing outstanding service and support.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Act as the main point of contact for all client day-to-day communication and oversight
Craft agendas, host weekly meetings, and stay on top of actions items for key accounts
Collaborate with cross-functional counterparts to ensure you’re up to speed on the latest business initiatives for the Vetcove product and can communicate such initiatives to clients
Vetcove is modernizing the $50 billion-plus animal health industry by giving veterinary organizations the tools to focus more on patient care. Backed by Y Combinator and top venture investors, they're a fast-growing, mission-driven company.
Establish and maintain ongoing relationships with an assigned list of MCG customers.
Conduct regular business reviews and customer outreach in accordance with MCG/Customer Success/Account Management policy and process requirements.
Research and troubleshoot customer issues, which may involve discovery discussions as well as knowledge of MCG solutions/services, resources and processes to resolve the problem.
MCG leads the healthcare community to deliver patient-focused care. They have a mission-driven team and cultivate a work environment that nurtures personal and professional growth where you'll be able to fully realize your potential.
Support Client Experience team and client needs to include reporting, data, budgets.
Manage client relationships by leading the day-to-day communications with clients and delivering excellent customer service
Collaborate with internal account teams to develop and execute marketing campaigns, digital strategies, and other initiatives that support client objectives
Unlock Health is a full-service marketing communication agency grounded in technology and built for healthcare, integrated with a managed care consultancy with deep revenue strategy expertise. They brought together leading healthcare firms to align brand, marketing, technology, and revenue strategy.
Serve as a trusted advisor to key accounts, customer stakeholders, and executive sponsors
Support new client onboarding and growth initiatives in collaboration with Sales
Generate timely, accurate quotes and ensure smooth order placement and processing
Myriad360 provides IT solutions. They are consistently listed among Inc & Crain's "Best Places to Work" and they're proud of their accessible & engaged executive team.
Prospect and acquire new customers to exceed sales quotas.
Develop a robust pipeline and build lasting relationships.
Collaborate with internal teams to ensure goals are met.
Rewards Network helps restaurants grow revenue, increase traffic, and boost customer engagement through financial and marketing services. They have a driven and diverse team that excels in collaboration and personal growth.
Prospect into existing accounts via Outbound calls.
Manage assigned accounts, inbound requests, trials, leads and the full sales-cycle.
Maximize customer lifetime by helping them unlock the most product value.
Wrike is a powerful work management platform designed for teams and organizations to collaborate and increase productivity. They aim to bring everyone and all work into a single place to remove complexity, with a hybrid work model to foster collaboration and teamwork.