Account Manager
Benefits
Unlimited PTO
16w maternity
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What You’ll Do:
- Serve as a primary point of contact for a portfolio of customers, building strong, long-term relationships.
- Manage renewals and support account retention in partnership with Customer Success.
- Monitor account health and key performance indicators, identifying risks and opportunities early.
What We’re Looking For:
- 3+ years of experience in account management, sales, or a related role in a SaaS or technology environment.
- Experience managing renewals, retention, and growth within an account portfolio.
- Strong communication and relationship-building skills, with a results-oriented mindset.
Compensation & Benefits:
- Associate Account Manager: $60,000 base + $25,000 variable = $85,000 OTE
- Account Manager: $80,500 base + $34,500 variable = $115,000 OTE
- 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
Customer.io
Customer.io's platform is used by over 8,000 companies, from startups to global brands, to send billions of emails, push notifications, in-app messages, and SMS daily. They power automated communication that people actually want to receive and appear to have a collaborative team culture.