Customer Success Manager
Remote regions
USBenefits
Unlimited PTO
12w maternity
12w paternity
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Key Responsibilities:
- Manage a portfolio to ensure successful adoption and renewal.
- Monitor customer health metrics to identify risks and take action.
- Partner with leadership to forecast renewals and report on retention performance.
Required Qualifications:
- 1–3 years of experience in Customer Success or Account Management.
- Bachelor’s degree preferred or equivalent experience.
- Strong collaboration skills and eagerness to learn.
Benefits:
- Comprehensive Health Coverage starting on your first day.
- Flexible PTO to balance work and personal life.
- 12 weeks paid parental leave for all employees.
Cordance
Cordance accelerates the growth of vertically focused B2B SaaS companies through acquisition and long-term tactical and financial guidance. They are experienced operators and subject-matter experts with a passion for software and building businesses.