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US Unlimited PTO 12w maternity 12w paternity

  • Manage a portfolio of small to mid-sized accounts to ensure successful adoption, engagement, and renewal.
  • Monitor customer health metrics to identify renewal risks early and take corrective action.
  • Identify and qualify potential expansion opportunities within assigned accounts.

CRM SaaS Account Management Customer Success Communication

20 jobs similar to Customer Success Manager

Jobs ranked by similarity.

US

  • Own end-to-end customer lifecycle management—from onboarding through renewal and expansion.
  • Manage a portfolio of enterprise accounts with tailored engagement strategies based on customer needs, scale, and growth potential.
  • Conduct strategic success planning, stakeholder mapping, and executive business reviews.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates and shares this shortlist directly with the hiring company.

$100,000–$125,000/yr
US

  • Manage a portfolio of customers, ensuring they achieve value.
  • Drive adoption, customer satisfaction, and retention through engagement.
  • Partner with internal teams to support onboarding and day-to-day success.

CrashPlan provides cyber-ready data resilience and governance in a single platform for organizations whose ideas power their revenue. Their solutions are trusted by entrepreneurs, professionals, and businesses of all sizes worldwide.

Global 4w PTO

  • Serve as a key point of contact for customer inboxes, managing inbound requests with speed, clarity, and professionalism.
  • Support customer renewals by tracking timelines, preparing documentation, and coordinating internal approvals.
  • Maintain accurate and up-to-date account records, including meeting notes and engagement history.

CreatorIQ is the operating system for creator-led growth trusted by more than 1,300 global brands and agencies. They’re on a mission to make businesses more human, and humans more impactful. CreatorIQ operates in a flexible work model that combines both in-person and remote work.

US Unlimited PTO 11w maternity

  • Lead all post-sales activities for Vanta’s upmarket customers through onboarding, implementation, product expertise, renewal and identify upsell opportunities.
  • Partner with Account Managers to drive renewal and expansion opportunities within your book of business.
  • Serve as the point of contact for your customers and drive them to specific business outcomes on their timelines.

Vanta helps businesses earn and prove trust by enabling companies to practice better security and prove it with ease. They have a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.

Canada Unlimited PTO

  • Develop and implement end-to-end digital programs for customers.
  • Create a cohesive strategy with tangible goals to drive adoption and retention.
  • Collaborate with leaders across Support, Product, and Marketing.

Jobgether is a company that uses AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. The system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

$80,000–$95,000/yr
Unlimited PTO

  • Cement the relationship with new and existing customers.
  • Develop a “consultant” perspective to client communication.
  • Analyze customer usage to form accurate forecasts.

Aspire.io is the world’s first word-of-mouth commerce platform. They leverage a brand’s ambassadors, influencers, affiliates, customers, user-generated content, and social ads to accelerate marketing results. They are serving household names and have paid out $100M to creators.

$140,000–$175,000/yr
US

  • Own the end-to-end customer lifecycle for a portfolio of strategic and enterprise accounts
  • Develop and execute customer success plans aligned to customer business goals
  • Serve as the primary point of contact and trusted advisor for assigned customers

CrashPlan provides cyber-ready data resilience and governance in a single platform. Their solutions are trusted by entrepreneurs, professionals, and businesses of all sizes worldwide.

Global

  • Serve as the primary point of contact for SMB customers, developing strong relationships and becoming a trusted advisor
  • Guide new SMB customers through onboarding, ensuring they are set up for success and realize value as quickly as possible
  • Drive product adoption and utilization by understanding customer goals, sharing best practices, and aligning product capabilities with business objectives

Teramind is the leading platform for user behavior analytics, serving multiple use cases from insider risk mitigation to business process optimization. Trusted by Fortune 500 companies and businesses of all sizes across industries, Teramind platform helps organizations protect sensitive data, maximize workforce performance, and create safer, more efficient digital workplaces.

CSM III

Carrot
$88,000–$110,000/yr
Global

  • Support new and existing Carrot customers for our Mid-market segment.
  • Act as a trusted advisor to HR benefits leaders and communicate the value of the Carrot product.
  • Proactively source opportunities from existing customers, focusing on expansion and customer success.

Carrot is a global, comprehensive fertility and family care platform, supporting members and their families through many of life's most memorable moments. Trusted by many of the world’s leading multinational employers, health plans, and health systems, Carrot’s proven clinical program delivers exceptional outcomes and experiences for members and industry-leading cost-savings for employers.

US

  • Serve as a primary point of contact for high value clients.
  • Collaborate with internal teams to enhance the overall customer experience.
  • Analyze and record customer data to identify trends, risks, and opportunities.

NetDocuments is the world’s #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. They strive to win together through passionate hard work, exploring new things and recognizing every interaction matters in an inclusive and diverse environment.

$29–$50/hr
US

  • Develop and execute strategic account plans to drive measurable value.
  • Build long‑term relationships with key stakeholders.
  • Identify and drive upsell and cross‑sell opportunities.

RealPage provides software and data analytics to the real estate industry. They are committed to creating an inclusive environment for all employees.

US

  • Manage and develop a team of Account Specialists, providing coaching and performance feedback.
  • Oversee end-to-end renewal processes to ensure timely execution of contracts and forecasting.
  • Drive incremental revenue through upsell and cross-sell opportunities.

Jobgether is a platform that connects job seekers with companies. The company uses an AI-powered matching process to ensure applications are reviewed quickly and fairly.

Europe

  • Drive the post-sales journey for assigned accounts, from, product adoption, expansion, advocacy, and ultimately renewal.
  • Manage a high-volume book of business of approximately 150 accounts, maintaining an accurate forecast and account status within SFDC.
  • Process renewals within SFDC and ensure price increase targets are met.

Revalize empowers manufacturing businesses to better design, model, develop, and sell—powering greater outcomes across the entire manufacturing value chain. They lead with an AI-forward mindset and are shaping the future of manufacturing technology with industry-leading CPQ, PLM, and design solutions that transform data into opportunity. Revalize serves more than 16,000 global customers and is a portfolio company of TA Associates and Hg.

US Unlimited PTO

  • Play a key part in shaping the customer experience from onboarding through renewal.
  • Enhance client retention, deepen engagement, and drive revenue growth within the existing client base.
  • Serve as the main point of contact for customer inquiries while acting as a crucial advocate for clients.

Jobgether is a company using AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They use an AI-powered matching process to ensure your application is reviewed quickly.

US

  • Design and execute scaled outreach programs that support customers through key lifecycle moments.
  • Create and deliver standardized performance communications, including email campaigns and educational content.
  • Partner with teams across the organization to align messaging and ensure customer needs are met.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

$165,000–$185,000/yr
US Unlimited PTO 12w maternity 12w paternity

  • Manage a portfolio of existing customers on the SmarterDx platform.
  • Develop deep relationships with customers, acting as their trusted advisor.
  • Monitor client performance, report on financial impact, drive product expansion.

SmarterDx, a Smarter Technologies company, builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, our platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial.

US Unlimited PTO

  • Develop and execute tailored onboarding plans to ensure customer success and long-term adoption.
  • Serve as a trusted advisor, helping customers improve operational efficiency and demonstrating clear ROI.
  • Drive customer retention, expansions, and net revenue growth through proactive engagement.

Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly and fairly. They use AI tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses.

US Unlimited PTO

  • Build and maintain strong customer relationships, understanding their business needs and guiding them to success.
  • Act as the primary point of contact from onboarding to renewal, driving product adoption and uncovering upsell opportunities.
  • Provide strategic guidance to ensure customers maximize the platform’s value and achieve their marketing goals.

Jobgether is a company the post the job on behalf of a partner company. They use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.

$80,000–$105,000/yr
US 16w maternity 8w paternity

  • Build and maintain trusted client relationships, acting as a primary point of contact.
  • Onboard new customers, providing technical support, and resolving issues.
  • Collaborate with Product and engineering teams to address product reliability.

Fuze Health puts patients first and addresses the most pressing needs in healthcare. They empower millions to digitally connect with care providers, essential health resources and needed treatments.

North America

  • Co-own and manage a portfolio of enterprise customers, driving onboarding, adoption, and long-term value.
  • Build and maintain trusted relationships with senior customer stakeholders, providing strategic guidance.
  • Act as the voice of the customer internally, influencing product development and customer experience improvements.

Jobgether is connecting talent with opportunity. They appear to be a small to mid-sized company that values collaboration and clear communication.