Build and maintain strong customer relationships, understanding their business needs.
Act as the primary point of contact from onboarding to renewal.
Provide strategic guidance to ensure customers maximize the platform’s value.
Statusphere is an influencer-marketing technology platform built for enterprise brands to make human-generated content scalable. They use AI to automate and orchestrate large-scale creator programs, helping brands drive social SEO, improve product discoverability, and generate measurable sales impact.
Develop and execute personalized onboarding and training plans.
Establish critical success metrics for clients' influencer programs.
Continuously track and address product adoption and client goals.
They connect candidates with companies using an AI-powered matching process. They ensure fair and objective application reviews, identifying top candidates for the hiring company, and operate with data privacy and AI transparency.
Develop and implement end-to-end digital programs for customers.
Create a cohesive strategy with tangible goals to drive adoption and retention.
Collaborate with leaders across Support, Product, and Marketing.
Jobgether is a company that uses AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. The system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Lead all post-sales activities for Vanta’s upmarket customers through onboarding, implementation, product expertise, renewal and identify upsell opportunities.
Partner with Account Managers to drive renewal and expansion opportunities within your book of business.
Serve as the point of contact for your customers and drive them to specific business outcomes on their timelines.
Vanta helps businesses earn and prove trust by enabling companies to practice better security and prove it with ease. They have a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.
Align with internal teams on customers' business priorities and strategies.
Utilize a data-driven approach to adapt customer success plans and timelines.
Drive resolution of blockers while accelerating solution implementation.
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly and fairly. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Manage the entire customer journey, fostering long-term partnerships.
Set and achieve Success Plans with your customers on a regular basis.
Deliver business reviews in partnership with our sales team.
Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. The company makes it possible for businesses of all sizes to recruit, pay, and manage international teams. With core values at heart and a future-focused work culture, its team works asynchronously around the world.
Proactively manage customer health through targeted engagement.
Accelerate product adoption and communicate clear ROI.
Cultivate and grow customer relationships through strategic advice.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Lead, coach, and develop a team of Customer Success Managers.
Drive a shift from reactive issue management to proactive engagement.
Collaborate with various teams to deliver a unified customer experience.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Act as the single point of contact for company clients.
Serve as liaison between clients and the delivery team.
Identify client needs, maintain a good understanding of client products and their business strategies
T.A. Monroe is a B2B agency that prizes science-based frameworks, proof-driven solutions, and doing what works. They grow as a team, love to learn, and believe personal growth is as important as professional success.
Build and maintain strong relationships with key accounts, ensuring their satisfaction and long-term retention
Serve as the primary point of contact for client needs, inquiries, and escalations
Partner with clients to understand their goals, challenges, and workflows, providing actionable recommendations
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. The final decision and next steps (interviews, assessments) are managed by their internal team.
Drive measurable success for clients through the delivery of tailored solutions and support.
Traackr is a global SaaS technology company providing a data-driven influencer marketing platform that marketers use to optimize investments, streamline campaigns, and scale programs. They are a remote-first company with a team of kind, driven, and respectful humans from around the world that operate on a culture of mutual respect.
Own client relationships as the main point of contact, running meetings, setting agendas, sending timely recaps, and leading quarterly business reviews.
Communicate strategically with executives, presenting trade-offs, data-driven insights, and actionable recommendations.
Drive retention and account expansion, managing renewals, upsells, scopes, budgets, and tracking expansion pipelines.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Accelerate revenue through consultations, articulating how clients achieve goals with Remote.
Be a trusted partner for complex opportunities, addressing customer business goals.
Identify and drive strategic initiatives to enhance Customer Success capabilities and impact revenue.
Remote is designed for modern organizations to navigate global employment compliantly and easily. They enable businesses of all sizes to recruit, pay, and manage international teams with a future-focused work culture.
Onboard new partners and drive them to their first referral within 14 days
Manage a portfolio of active partners and serve as their main point of contact
Continuously improve onboarding and enablement processes based on results
Martell Ventures is an AI-native incubator backed by world-class operators, built to launch scalable companies that solve real problems for small and mid-sized businesses (SMBs) around the world. They empower high-agency founders to build enduring, profitable companies that create massive impact through automation, intelligence, and personalization.
Utilize sales CRM tools to track account information.
Pacvue is the leading software suite for eCommerce advertising, sales, and intelligence, helping brands grow on platforms like Amazon and Walmart. They empower teams to succeed in eCommerce through innovative technology and collaborative problem-solving, focusing on expertise and first-to-market solutions, with a passionate and energetic team.
Be a trusted advisor and advocate for customers, fostering long-term partnerships.
Manage the entire customer journey, setting and achieving Success Plans with customers.
Identify upselling and cross-selling opportunities, sharing customer feedback to improve processes.
Remote helps organizations navigate global employment compliantly and with ease, enabling businesses to recruit, pay, and manage international teams. Their team works asynchronously around the world and values talent, experience, and culture.
Ensure customer success by driving full value realization of the Segment platform.
Develop and execute strategic roadmaps for product adoption, customer satisfaction, and advocacy.
Manage the customer relationship, acting as a trusted advisor to executive and senior leadership.
Twilio is shaping the future of communications by delivering innovative solutions to hundreds of thousands of businesses. They empower millions of developers worldwide to craft personalized customer experiences and have a strong culture of connection and global inclusion, with employees working remotely around the world.
Elevate client relationships, overseeing onboarding, training, and attaining customer satisfaction.
Cultivate a strategic advisor relationship with clients, delivering value and optimizing their product utilization.
Maintain awareness of industry trends, track developments, and inform customer success strategies.
Finalis is a fast-paced startup that enables employees to develop skills quickly and work in an entrepreneurial culture. Finalis has finalists from different countries and cultures, encouraging team members to develop their soft skills and adapt to different backgrounds.