Senior Customer Success Manager

Accountabilities:

• Build and maintain strong customer relationships, understanding their business needs.
• Provide strategic guidance to ensure customers maximize the platform’s value.
• Identify customer challenges and proactively develop solutions.

Requirements:

• 3-5+ years of experience in B2B SaaS customer success, account management, or consulting.
• Strong business acumen and the ability to understand customer needs and industry trends.
• Highly organized with the ability to manage multiple clients and priorities.

Benefits:

• Competitive base + bonus compensation structure.
• Medical, Dental, and Vision insurance benefits.
• Work from anywhere – fully remote flexibility.