Source Job

US Unlimited PTO

  • Build and maintain strong customer relationships, understanding their business needs.
  • Act as the primary point of contact from onboarding to renewal.
  • Provide strategic guidance to ensure customers maximize the platform’s value.

SaaS Account Management Influencer Marketing Social Media Marketing Digital Advertising

20 jobs similar to Customer Success Manager

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$80,000–$110,000/yr
US Unlimited PTO

  • Partner with clients to ensure the successful implementation and adoption of Traackr.
  • Build strong customer relationships, optimizing product usage.
  • Drive measurable success for clients through the delivery of tailored solutions and support.

Traackr is a global SaaS technology company providing a data-driven influencer marketing platform that marketers use to optimize investments, streamline campaigns, and scale programs. They are a remote-first company with a team of kind, driven, and respectful humans from around the world that operate on a culture of mutual respect.

US Unlimited PTO

  • Develop and execute personalized onboarding and training plans.
  • Establish critical success metrics for clients' influencer programs.
  • Continuously track and address product adoption and client goals.

They connect candidates with companies using an AI-powered matching process. They ensure fair and objective application reviews, identifying top candidates for the hiring company, and operate with data privacy and AI transparency.

$140,000–$170,000/yr
US Unlimited PTO

  • Own the end-to-end influencer marketing strategy.
  • Build and manage a diversified creator portfolio across tiers, platforms, and formats.
  • Develop long-term creator partnerships and nurture authentic relationships.

Apollo.io is the leading go-to-market solution for revenue teams. They are trusted by over 500,000 companies and millions of users globally and is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion.

$130,000–$155,000/yr
US

  • Serve as the primary marketing partner to customers, building tailored marketing plans.
  • Work cross-functionally with various teams to align marketing throughout the customer lifecycle.
  • Deepen customer relationships and amplify Inspiren’s brand through customer success.

Inspiren offers a complete and connected ecosystem in senior living. They bring peace of mind to residents, families, and staff through compassionate care and technology, providing data for informed decisions and better care outcomes.

$160,000–$210,000/yr
US Unlimited PTO

  • Oversee account management teams and supervise high-level activities.
  • Raise AP’s profile in the influencer world through thought leadership.
  • Ensure the influencer team is on the leading edge of developments.

Acceleration Partners is the world’s largest and first-to-market Partnership Marketing Agency creating and nurturing partnerships that drive exceptional measurable outcomes for their clients. AP's global team of 300+ focuses on data-driven strategies that connect brands to the right consumers through affiliate and influencer.

$59,375–$92,773/yr
North America

  • Onboard new partners and drive them to their first referral within 14 days
  • Manage a portfolio of active partners and serve as their main point of contact
  • Continuously improve onboarding and enablement processes based on results

Martell Ventures is an AI-native incubator backed by world-class operators, built to launch scalable companies that solve real problems for small and mid-sized businesses (SMBs) around the world. They empower high-agency founders to build enduring, profitable companies that create massive impact through automation, intelligence, and personalization.

$70,000–$80,000/yr
US Canada

  • Owning the full sales cycle from first touch through close across inbound, referral, event-driven, and outbound opportunities
  • Running discovery and product demos with a deep understanding of affiliate and partnership marketing
  • Building clear business cases that map the platform directly to partner revenue outcomes, activation speed, and performance lift

SaaS Talent is a recruiting, business development, and growth partner with 20+ years of experience in SaaS and Hi-Tech. They help companies scale and transform their business by streamlining sales, marketing, and operations and connecting them with ideal talent.

$115,100–$159,700/yr
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  • Ensure customer success by driving full value realization of the Segment platform.
  • Develop and execute strategic roadmaps for product adoption, customer satisfaction, and advocacy.
  • Manage the customer relationship, acting as a trusted advisor to executive and senior leadership.

Twilio is shaping the future of communications by delivering innovative solutions to hundreds of thousands of businesses. They empower millions of developers worldwide to craft personalized customer experiences and have a strong culture of connection and global inclusion, with employees working remotely around the world.

Global

  • Own the end-to-end execution of campaigns after the sale — from kickoff to final report.
  • Coordinate cross-functional communication with sellers, retention managers, and influencers.
  • Deliver white-glove service to clients, ensuring alignment with brand tone, voice, and strategy.

Influur is redefining how advertising works — through creators, data, and AI, with the mission to make influencer marketing as measurable, predictable, and scalable as paid ads. They are backed by top-tier investors and trusted by global brands, and are scaling fast across music and culture.

Canada Unlimited PTO

  • Develop and implement end-to-end digital programs for customers.
  • Create a cohesive strategy with tangible goals to drive adoption and retention.
  • Collaborate with leaders across Support, Product, and Marketing.

Jobgether is a company that uses AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. The system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

Canada

  • Identify and nurture strong customer advocates across segments, industries, and use cases.
  • Lead customer interviews and transform insights into compelling stories, case studies, testimonials, and spotlight features.
  • Manage and grow customer review programs (e.g., G2, Gartner Peer Insights) to support category leadership.

ShareGate is the leading Microsoft 365 migration and governance platform, trusted by over 100,000 IT pros for its unmatched simplicity. It is developed by Workleap Technologies, a Montréal‑based software company of curious minds and bold builders, brought together by a shared drive to make work simpler and better for everyone.

$44,199–$55,249/yr
North America

  • Lead the onboarding process and design journeys that create fast, repeatable wins
  • Monitor customer health scores and proactively address churn risks
  • Create and maintain help docs, templates, and internal resources that scale customer education

Revio is a high-growth, AI-powered sales CRM that turns social followers into paying customers. Its platform combines an AI copilot, AI sales coaching, and a secure CRM for DMs, processing over 300,000 messages monthly and expanding to new platforms.

North America

  • Drive expansion opportunities within existing accounts.
  • Collaborate closely with Client Success Managers to align on objectives.
  • Establish trusted advisor status with key customer stakeholders.

CCT helps more than 300 casinos worldwide to streamline workflows, simplify compliance, and improve profitability. They are a team of 120 (and growing!) headquartered in Tulsa, OK, with remote and WFH locations across North America with a customer oriented culture.

North America

  • The Customer Success Manager acts as an advocate for customers.
  • You will oversee a portfolio of customers to help them achieve business outcomes and foster adoption.
  • Ensure customers are technically healthy and obtain maximum value from their investment.

ServiceNow, founded in 2004, is a global market leader bringing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their cloud-based platform connects people, systems, and processes to empower organizations to find smarter ways to work.

US Unlimited PTO 11w maternity

  • Lead all post-sales activities for Vanta’s upmarket customers through onboarding, implementation, product expertise, renewal and identify upsell opportunities.
  • Partner with Account Managers to drive renewal and expansion opportunities within your book of business.
  • Serve as the point of contact for your customers and drive them to specific business outcomes on their timelines.

Vanta helps businesses earn and prove trust by enabling companies to practice better security and prove it with ease. They have a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.

Brazil

  • Proactively manage customer health through targeted engagement.
  • Accelerate product adoption and communicate clear ROI.
  • Cultivate and grow customer relationships through strategic advice.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

UK

  • Align with internal teams on customers' business priorities and strategies.
  • Utilize a data-driven approach to adapt customer success plans and timelines.
  • Drive resolution of blockers while accelerating solution implementation.

Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly and fairly. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

$175,000–$225,000/yr
US Canada

  • Own the long-term success and commercial growth of a portfolio of enterprise clients.
  • Develop and execute tailored account success plans that align Later’s capabilities to each client’s strategic business objectives.
  • Collaborate cross-functionally with Sales, Product, Marketing, Data, and Delivery teams to design solutions that solve real client problems.

Later is the enterprise leader in social media and influencer marketing software, services, and data, trusted by leading brands and agencies worldwide. Following their acquisition of Mavely, Later enables brands to scale creator partnerships from nano to premium influencers while managing social media content and campaigns across all major social and affiliate networks.

US

  • Design and execute scaled outreach programs that support customers through key lifecycle moments.
  • Create and deliver standardized performance communications, including email campaigns and educational content.
  • Partner with teams across the organization to align messaging and ensure customer needs are met.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

$110,000–$120,000/yr
Global 7w PTO

  • Serve as the primary point of contact for strategic customers, partnering closely to help them launch, grow, and scale successful communities.
  • Guide customers through onboarding and rollout, ensuring strong product adoption across both web and mobile.
  • Proactively help customers unlock ongoing value from Circle over time, shaping how Customer Success at Circle scales in the years ahead.

Circle is building the world’s leading all-in-one platform for online communities. They are a fully remote company of around 200 team members from 30+ countries around the world and seek exceptional individuals to create a meaningful impact.