New Customer Marketing Manager

About the Role:

• Strengthen the foundation and drive scalable, revenue-impacting outcomes.
• You’ll work cross-functionally with Clinical Success, Product Marketing, Content, Demand Gen, Training, Clinical, and Sales.
• This role blends strategy and hands-on execution and will play a key part in deepening customer relationships and amplifying Inspiren’s brand through customer success.

What You Will Do:

• Evolve Inspiren’s existing Customer Marketing Program into a more structured, scalable model aligned with 2026 growth goals.
• Identify gaps in current customer marketing workflows, deliverables, and enablement and implement improvements in partnership with cross-functional teams.
• Help operationalize a customer-led growth motion that supports pipeline, retention, expansion, and brand credibility.

Customer Advocacy, Outcomes & Brand Amplification:

• Identify and manage customer advocacy opportunities, including:Case studies and outcome storytelling.
• Establish clear guidance on timing, cadence, and criteria for advocacy asks post-implementation.
• Partner with Content and Product Marketing to translate customer outcomes into differentiated market messaging.