Similar Jobs

Customer Lifecycle:

  • Build automated lifecycle journeys across onboarding, adoption, renewal.
  • Partner with customer support to operationalize customer communications.
  • Drive revenue impact by identifying and activating expansion moments.

Customer Comms & Engagement:

  • Own customer newsletters and product update announcements.
  • Design event-triggered campaigns using product signals.
  • Support customer-facing webinars, events and other programs.

Customer Advocacy:

  • Build and scale programs for G2 reviews, testimonials, references.
  • Maintain an always-on pipeline of customer quotes and case studies.
  • Capture customer sentiment and surface insights internally.

Forethought

Launched in 2018, Forethought offers the world’s most advanced AI agents for CX — enterprise-ready and built for every customer moment.

Apply for This Position