Director, Customer Marketing

The Director of Customer Marketing role focuses on advocacy, community building, and expansion marketing.

• Lead customer advocacy programs, nurturing top customer champions through various channels.
• Develop and grow the Fleetio customer community, creating opportunities for connection and knowledge-sharing.
• Build and execute expansion marketing strategies, driving adoption of additional products and features.
• Partner with Customer Success and Product Marketing to design customer journey campaigns.
• Measure and optimize performance using data to assess program impact on customer retention.