You own customer storytelling for Airtable with the strategic mindset of a product marketer. You identify compelling AI use cases, work directly with customers to extract their stories, and create detailed, demo-led content. You write the narrative, create the demo, and ensure every story teaches something specific.
Zapier is looking for a Customer Advocacy Marketing Manager to champion customer voices and transform their stories into powerful marketing campaigns and sales assets. This role sits at the intersection of storytelling, relationship-building, and strategic enablement. You’ll lead our advocacy storytelling engine: sourcing, creating, and scaling customer content across campaigns, events, and channels.
Tell powerful brand stories, obsess the details to launch integrated campaigns, and reach parents across the full consumer journey, while also helping shape the future of Huckleberry’s brand as we grow. If you strive to push brand marketing forward, understand how to reach parents in meaningful ways, and want to play a key role in scaling a mission-driven startup to support all families, this could be your next adventure.