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Accountabilities:
- Design and execute scaled outreach programs that support customers through key lifecycle moments.
- Host live and recorded webinars focused on performance insights and best practices.
- Translate common customer questions and usage patterns into scalable guidance and resources.
Requirements:
- 4–7+ years in Customer Success, Account Management, or Enablement roles, ideally in scaled engagement models.
- Familiarity with SaaS platforms, analytics dashboards, and CRM systems.
- Organized, detail-oriented, with the ability to manage multiple projects effectively.
Jobgether
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.