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Responsibilities:
- Serve as a strong advocate for customers and end users
- Build trusting relationships and provide day-to-day support to customers
- Ensure seamless delivery of all client-facing services by partnering effectively with internal teams across PerfectServe
Success Factors:
- Strong technical aptitude and the ability to apply Lightning Bolt Scheduling to solve complex customer challenges
- Strong critical-thinking and problem-solving skills
- Exceptional customer service mindset and strong work ethic
Essential Qualifications:
- 4-6 years of work experience in Customer Success, Account Management, or Professional Services
- Experience with scheduling workflows is preferred
- Excellent verbal and written communication skills
PerfectServe
PerfectServe offers Best in KLAS clinical communication and physician scheduling solutions and is a Leader in the Gartner Magic Quadrant for Clinical Communication and Collaboration. They have seen an 88% growth rate over the past three years and need strong team members to help them continue to grow!