Own and manage a portfolio of small and medium business (SMB) customer accounts throughout the renewal and expansion cycle.
Build strong, consultative relationships with customers by acting as a trusted advisor and proactively engaging outside of renewal periods to reinforce ShareGate’s value.
Nurture post-onboarding relationships to drive customer satisfaction, retention, and long-term growth.
Drive existing account growth within a given vertical.
Develop long-term, value-added relationships with existing clients.
Identify opportunities to improve/upgrade their Microsoft ecosystem.
Enavate is a Microsoft Gold Partner that specializes in Enterprise Resource Planning (ERP) consulting, Cloud services, and managed services. They focus on helping businesses with ERP implementations, cloud migrations, and integrations that streamline operations.
Build and maintain strong relationships with key clients, ensuring high levels of satisfaction and engagement.
Serve as the main liaison between clients and internal teams, ensuring deliverables meet client expectations and timelines.
Identify growth opportunities within existing accounts and develop upselling and cross-selling strategies.
Momentus provides event and venue management software to customers in over 50 countries. Their comprehensive platform offers event professionals leading-edge SaaS technology, providing a 360 view of their business and helping them cut costs, save time, and increase revenue.
Ensure a smooth internal customer account transition from the Sales Rep (SR) and Customer Success Manager (CSM) while delivering on all commitments and timelines
Build strong, consultative, strategic relationships with customers that result in business growth
Foster a team atmosphere - support your teammates and share lessons learned
VERSANT is a leading force in news, sports and entertainment - home to iconic and trusted brands that inspire, inform, and delight audiences. With a strong foundation and a forward-looking vision, VERSANT empowers creativity, embraces change, and drives connection in an ever-evolving world.
Serve as the primary point of contact between customers and internal teams.
Own the full customer lifecycle, developing and executing strategies to drive retention and growth.
Evaluate customer needs and recommend upgrades or additional services that add value.
Jobgether helps candidates by using an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly. They use an AI system that identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Identify new opportunities within existing accounts.
Deliver solutions in a fast-paced SaaS environment.
TeamDynamix provides cloud-based service management and project management solutions. While the size of the company is not mentioned, they foster a fast-paced SaaS environment with a focus on client relationships and growth.
Deliver against retention and expansion goals for a book of SMB accounts.
Build strong, trust-based relationships with customer stakeholders.
Identify qualified expansion opportunities and execute strategic sales motions.
ABBYY is a trusted partner for purpose-built AI and intelligent automation, solving highly complex problems for enterprise customers and putting their information to work to transform the way they do business. They are a global team of 600+ colleagues, spread across 15 countries on four continents with colleagues representing 30+ nationalities.
Close Incremental Business Opportunities: Identify and close expansion opportunities within Tier 1/Tier 2 Mid Market accounts.
Drive Value and Growth: Conduct virtual meetings, including enablement and product activation sessions and business reviews, to drive value and growth with customers.
Portfolio Ownership: Maintain a high level of organization and attention to detail, taking ownership of customer situations and seeing them through to resolution.
Apollo.io is the leading go-to-market solution for revenue teams. They provide sales and marketing teams with easy access to verified contact data along with tools to engage and convert these contacts in one unified platform, and have raised approximately $250 million to date and valued at $1.6 billion, employing over 500,000 across the globe.
Work with customers to be a trusted advisor, delivering solutions that increase end-user satisfaction, Huntress solution adoption, and deliver exceptional quality service
Build and maintain strong relationships with multiple contacts within assigned customer organizations
Contribute to team goals around retention, expansion, and satisfaction
Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Founded in 2015 by former NSA cyber operators, Huntress protects all businesses with enterprise-grade, fully owned, and managed cybersecurity products.
Build strong, trusted relationships with key stakeholders across assigned mid-market accounts
Manage renewals end-to-end, partnering with customers to ensure continued value
Identify and pursue expansion opportunities through cross-sell, upsell, and new team adoption
Cypress aims to make software testing faster and more reliable. Their fully remote team is on a mission to positively impact the developer community, with a culture rooted in passion, collaboration, and curiosity.
Manage a book of business focused on maintaining and growing partner relationships.
Be a trusted advisor to partners, delivering solutions to increase satisfaction and adoption.
Build strong relationships with multiple contacts within partner organizations.
Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Founded in 2015 by former NSA cyber operators, Huntress protects all businesses with enterprise-grade, fully owned, and managed cybersecurity products.
Own and manage the full expansion sales cycle, from prospecting within our existing client base to closing new opportunities and driving repeat purchases.
Actively prospect into assigned accounts, identifying decision-makers and engaging them in strategic discussions to introduce additional solutions
Drive outbound outreach to engage existing customers in expansion conversations, setting discovery meetings and leading consultative sales discussions
Bloomerang champions the power and potential of nonprofits, igniting next-level impact with their team and technology built for purpose. They enable tens of thousands of nonprofits to raise more, recruit more, and retain more, fueling maximum impact and raising the bar on what’s possible for the nonprofit sector.
Serve as the operational point of contact for partner accounts.
Partner cross-functionally with coaching operations, product/engineering, sales, and leadership teams.
Build and maintain partner-facing documentation and internal operations manuals.
Mento is a human and AI coaching company with the mission to help people perform their best at work. They’re empowering employees at the fastest-growing companies and are backed by leading VCs including Slow Ventures, M13, and Twelve Below. They foster a workplace built around trust, respect, collaboration, and having fun.
Manage a portfolio of accounts, leading recurring calls and business reviews.
Translate sponsor goals into cross-functional delivery plans.
Collaborate with Clinical Operations to improve sponsor experience.
Jobgether is a platform that uses AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly. They use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
Manage a portfolio of customers, ensuring they achieve value.
Drive adoption, customer satisfaction, and retention through engagement.
Partner with internal teams to support onboarding and day-to-day success.
CrashPlan provides cyber-ready data resilience and governance in a single platform for organizations whose ideas power their revenue. Their solutions are trusted by entrepreneurs, professionals, and businesses of all sizes worldwide.
Execute foundational customer success strategies to ensure customer satisfaction and drive product adoption.
Build and nurture strong customer relationships, providing proactive support.
Drive measurable outcomes such as improved customer health, retention, and satisfaction.
Tenable is an Exposure Management company helping organizations understand and reduce cyber risk. They support 65 percent of the Fortune 500, 45 percent of the Global 2000, and large government agencies with a culture of belonging, respect, and excellence.
Build and manage a territory strategy that creates a realistic plan towards quota achievement.
Conduct thorough discovery calls where you clearly identify the pain and needs of account stakeholders.
Demonstrate Swiftly’s ability to solve problems and deliver desired business outcomes.
Swiftly is on a mission to help cities move more efficiently. They are the leading transit data platform for agencies to share real-time passenger information, manage day-to-day operations, and improve service performance. Swiftly appears to have a fantastic team, an emphasis on professional growth and holistic wellness, and other perks.
Drive profitable revenue growth through new business development and effective account management.
Build and manage a robust sales funnel; proactively prospect, cold call, and close new accounts.
Act as a business consultant to customers, offering tailored product recommendations and pricing strategies.
Formerra is a preeminent distributor of engineered materials, connecting polymer producers with OEMs and brand owners across healthcare, consumer, industrial, and mobility markets. Powered by expertise, they bring a distinctive combination of portfolio depth, supply chain strength, and industry knowledge.
Drive revenue growth by building and managing strategic accounts and long-term client relationships.
Develop a deep understanding of the client’s business, strategy, goals, pain points and challenges.
Act as the key interface between the customer and all relevant service delivery areas.
Redwood Software provides full-stack automation fabric solutions for mission-critical business processes. They have a SaaS-based composable automation platform specifically built for ERP. Their global team of automation experts and customer success engineers provide solutions and world-class support.
Serve as a primary point of contact for a portfolio of customers, building strong, long-term relationships.
Manage renewals and support account retention in partnership with Customer Success.
Monitor account health and key performance indicators, identifying risks and opportunities early.
Customer.io's platform is used by over 8,000 companies, from startups to global brands, to send billions of emails, push notifications, in-app messages, and SMS daily. They power automated communication that people actually want to receive and appear to have a collaborative team culture.
Own and grow a portfolio of key client relationships, focused on long-term value and expansion.
Build and maintain strong relationships with executive and senior stakeholders to support account growth.
Partner closely with cross-functional teams to shape clear positioning and sector-specific messaging.
Orennia provides an all-in-one platform for accurate data, predictive analytics and actionable insights across the energy transition. They drive faster capital allocation decisions and help their clients maximize returns across the solar, wind, storage, power, RNG, CCUS, clean fuels and hydrogen sectors.