Source Job

US

  • Deliver against retention and expansion goals for a book of SMB accounts.
  • Build strong, trust-based relationships with customer stakeholders.
  • Identify qualified expansion opportunities and execute strategic sales motions.

SaaS Salesforce Account Management CRM AI/ML

20 jobs similar to Account Manager (SMB)

Jobs ranked by similarity.

North America

  • Drive expansion opportunities within existing accounts.
  • Collaborate closely with Client Success Managers to align on objectives.
  • Establish trusted advisor status with key customer stakeholders.

CCT helps more than 300 casinos worldwide to streamline workflows, simplify compliance, and improve profitability. They are a team of 120 (and growing!) headquartered in Tulsa, OK, with remote and WFH locations across North America with a customer oriented culture.

$80,000–$105,000/yr
US

  • Identify new buying centers within existing customer relationships.
  • Introduce customers to high-value solutions.
  • Convert curiosity into measurable revenue growth.

OpenSesame is transforming workforce development with an AI-powered marketplace of over 50,000 skill-building courses. They help organizations build skills and stay compliant through a high-quality content catalog and seamless LMS/LXP integrations.

$98,000–$108,000/yr
US Unlimited PTO

  • Responsible for the success, retention, and expansion of healthcare facility customers.
  • Act as a trusted partner to accounts, proactively guiding strategy, running reviews, and identifying upsell opportunities.
  • Build relationships, solve problems, and translate customer needs into growth opportunities.

Medely is a high-growth series-C technology start-up reimagining the future of healthcare work by providing an on-demand marketplace and workforce management tools. As a fully remote team of sharp, collaborative, and entrepreneurial individuals, they are dedicated to redefining the way healthcare workers and facilities work together to provide for patients.

India

  • Work with multiple strategic accounts simultaneously, building relationships and expanding the Coralogix footprint.
  • Maintain an active pipeline of forecasted opportunities to meet quarterly quota objectives, focusing on renewals and expansions.
  • Analyze customer business needs, identify strategic partnership opportunities, and develop strategies to ensure customer growth and retention.

Coralogix is a modern, full-stack observability platform transforming how businesses process and understand their data. They specialize in comprehensive monitoring of logs, metrics, track, and security events, enhancing operational efficiency and reducing observability spending by up to 70%.

$103,600–$185,000/yr
North America

  • Manage customer relationships during their first year, guiding them from onboarding to growth readiness.
  • Support the 90x90 success framework to drive license utilization, product adoption, and value realization.
  • Qualify expansion opportunities and lead commercial conversations for renewals and expansions.

GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Their mission is to enable everyone to contribute to and co-create the software that powers our world.

North America

  • Produce new business sales revenue from a SaaS license model.
  • Develop relationships with multiple C-suite personas across all product sales.
  • Be a trusted advisor to customers by understanding their business and advising on how ServiceNow can help.

ServiceNow, founded in 2004, is a global market leader in AI-enhanced cloud-based technology. They empower organizations to connect people, systems, and processes, serving over 8,100 customers, including 85% of the Fortune 500®.

US

  • Own and grow a portfolio of key client relationships, focused on long-term value and expansion.
  • Build and maintain strong relationships with executive and senior stakeholders to support account growth.
  • Partner closely with cross-functional teams to shape clear positioning and sector-specific messaging.

Orennia provides an all-in-one platform for accurate data, predictive analytics and actionable insights across the energy transition. They drive faster capital allocation decisions and help their clients maximize returns across the solar, wind, storage, power, RNG, CCUS, clean fuels and hydrogen sectors.

US 4w PTO

  • Own and manage the full expansion sales cycle, from prospecting within our existing client base to closing new opportunities and driving repeat purchases.
  • Actively prospect into assigned accounts, identifying decision-makers and engaging them in strategic discussions to introduce additional solutions
  • Drive outbound outreach to engage existing customers in expansion conversations, setting discovery meetings and leading consultative sales discussions

Bloomerang champions the power and potential of nonprofits, igniting next-level impact with their team and technology built for purpose. They enable tens of thousands of nonprofits to raise more, recruit more, and retain more, fueling maximum impact and raising the bar on what’s possible for the nonprofit sector.

$0–$200,000/yr
US Unlimited PTO

  • Accountable for retention, renewal, and expansion revenue of mid-market customers.
  • Partner with CSMs to verify ROI and leverage success stories.
  • Conduct discovery, demos, and solution discussions independently.

Jasper is the leading AI marketing platform. They enable companies to reimagine their marketing workflows and drive higher ROI. Founded in 2021, Jasper is a remote-first organization with team members across the US, France, and Australia.

$80,000–$120,000/yr
Americas

  • Onboard high-value programs: You’ll provide onboarding sessions, manage timelines, remove blockers, and follow up with customers to ensure our new sales wins come to fruition.
  • Account management: You'll manage a portfolio of key customers to ensure they are successful. You'll hold recurring meetings, handle client requests, and monitor account health.
  • Expansion: You’ll strategically expand relationships with our existing customers. This consists of retaining spend, signing long-term agreements, and uncovering new programs.

Tremendous is a fast, free, flexible way to send bulk payouts to people in over 230 countries and regions. The company has 20,000+ companies as customers ranging from mom-and-pops to Google, MIT, and United Way and is fully remote.

Europe

  • Drive the post-sales journey for assigned accounts, from, product adoption, expansion, advocacy, and ultimately renewal.
  • Manage a high-volume book of business of approximately 150 accounts, maintaining an accurate forecast and account status within SFDC.
  • Process renewals within SFDC and ensure price increase targets are met.

Revalize empowers manufacturing businesses to better design, model, develop, and sell—powering greater outcomes across the entire manufacturing value chain. They lead with an AI-forward mindset and are shaping the future of manufacturing technology with industry-leading CPQ, PLM, and design solutions that transform data into opportunity. Revalize serves more than 16,000 global customers and is a portfolio company of TA Associates and Hg.

US

  • Manage a portfolio of Commercial accounts to drive renewals, adoption, and incremental expansion.
  • Develop and nurture long-term, productive relationships with key stakeholders, including individual contributors to senior-level and C-level executives.
  • Work closely with clients to understand their evolving business requirements and provide feedback to internal teams to help shape our product and service roadmap.

Agiloft is the trusted global leader in data-first contract lifecycle management (CLM) software. They help organizations manage the end-to-end process of proposing, negotiating, signing, and leveraging contracts using their flexible Data-first Agreement Platform (DAP).

Global

  • Own the full renewal lifecycle.
  • Serve as the primary point of contact for renewal.
  • Identify low-effort add-ons and expansion signals.

Maze is a user research platform helping companies build the right products faster by making user insights available at the speed of product development. They are a Series B company backed by top-tier investors with a global remote workforce driven by their core values.

$125,000–$150,000/yr
Unlimited PTO

  • Own a portfolio of Enterprise customers with responsibility for renewals and expansion.
  • Lead strategic account planning, renewal strategy, and expansion motions across complex, multi-stakeholder accounts.
  • Proactively identify growth opportunities across teams, use cases, and business units.

Common Room is a customer intelligence platform that captures buying signals, providing AI enrichment and automation to help companies reach the right person with the right context at the right time. They have raised over $50 million from top-tier investors and are backed by 25+ operators.

$59,063–$98,439/yr
Europe

  • Work with customers to be a trusted advisor, delivering solutions that increase end-user satisfaction, Huntress solution adoption, and deliver exceptional quality service
  • Build and maintain strong relationships with multiple contacts within assigned customer organizations
  • Contribute to team goals around retention, expansion, and satisfaction

Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Founded in 2015 by former NSA cyber operators, Huntress protects all businesses with enterprise-grade, fully owned, and managed cybersecurity products.

$75,000–$95,000/yr
US 3w PTO 24w maternity

  • Build and manage a sales pipeline to meet or exceed software and services sales quotas.
  • Develop new business opportunities within existing customers.
  • Expand Smartsheet brand awareness at the c-suite, operational and team level.

Smartsheet provides work management and automation solutions to help teams achieve more. They strive to create a space where employees can think big, take action, and unlock meaningful work. They have over 20 years in the industry.

US Unlimited PTO

  • Own the overall health, retention, and growth of assigned accounts; serve as the primary point of contact, coordinating across internal teams to ensure consistent delivery, clear communication, and alignment with customer goals.
  • Build and maintain trusted relationships with executive, clinical, operational, and technical stakeholders across enterprise healthcare organizations; develop a deep understanding of customers’ strategic priorities, success criteria, and organizational dynamics to guide long-term partnership and value realization.
  • Create and maintain account plans that include success metrics, KPIs, renewal timelines, and expansion strategies; use data and analytics to monitor performance, identify optimization opportunities, and inform proactive engagement.

Zus is a shared health data platform designed to accelerate healthcare data interoperability by providing easy-to-use patient data via API, embedded components, and direct EHR integrations. Founded in 2021, Zus partners with HIEs and other data networks to aggregate patient clinical history.

$60,000–$60,000/yr
US

  • Drive monthly growth by upselling Hotel Engine across our existing customer base.
  • Generate new business opportunities within account base to meet and exceed target quota.
  • Work collaboratively with cross-functional teams such as business operations, member support, marketing, sales enablement, product development and production support to drive customer outcomes.

Engine is transforming business travel into something personalized, rewarding, and simple by offering a platform that brings together corporate travel, a powerful charge card, and modern spend management in one place. They support over 1 million travelers and billions in annual bookings each year and have been recognized as one of the fastest-growing travel and fintech platforms in North America.

$200,000–$210,000/yr
US

  • Close Incremental Business Opportunities: Identify and close expansion opportunities within Tier 1/Tier 2 Mid Market accounts.
  • Drive Value and Growth: Conduct virtual meetings, including enablement and product activation sessions and  business reviews, to drive value and growth with customers.
  • Portfolio Ownership: Maintain a high level of organization and attention to detail, taking ownership of customer situations and seeing them through to resolution.

Apollo.io is the leading go-to-market solution for revenue teams. They provide sales and marketing teams with easy access to verified contact data along with tools to engage and convert these contacts in one unified platform, and have raised approximately $250 million to date and valued at $1.6 billion, employing over 500,000 across the globe.

US Unlimited PTO 11w maternity

  • Build a team culture of customer value, high performance and accountability.
  • Hire and develop a team of expert Managers that are able to recruit, coach and develop top talent and consistently achieve quota.
  • Design the upmarket AM methodology including value delivery, expansion strategies and renewal motions.

Vanta helps businesses earn and prove trust by continuously monitoring and verifying their security. They empower companies to practice better security and prove it with ease. Vanta has a kind and talented team where many have found success without prior security experience.