Account Manager (SMB)

ABBYY

Remote regions

US

Benefits

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What You’ll Own:

  • Deliver against retention (GRR) and expansion (New ARR) goals for your book of SMB accounts
  • Lead renewals and expansions with a consultative, value‑based sales approach
  • Maintain accurate forecasts and account health status in Salesforce

Customer Engagement & Value Delivery:

  • Build strong, trust‑based relationships with customer stakeholders
  • Ensure customers achieve measurable ROI and success outcomes with ABBYY solutions
  • Identify and mitigate churn risk early through proactive engagement

Process & Salesforce Discipline:

  • Maintain up‑to‑date and accurate activity, contacts, opportunities, and forecasting in Salesforce
  • Provide reliable sales pipeline visibility and forecast updates
  • Follow defined sales processes and cadences to ensure consistency and predictability

ABBYY

ABBYY is a trusted partner for purpose-built AI and intelligent automation, solving highly complex problems for enterprise customers and putting their information to work to transform the way they do business. They are a global team of 600+ colleagues, spread across 15 countries on four continents with colleagues representing 30+ nationalities.

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