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Account Ownership:
- Build strong, trusted relationships with key stakeholders.
- Establish regular touchpoints throughout the year.
- Maintain clear account plans focused on adoption, expansion, and account health.
Renewals & Retention:
- Manage renewals end-to-end, partnering with customers for continued value.
- Start renewal conversations early, leading with value delivered.
- Bring usage data and adoption insights to every renewal conversation.
Expansion & Growth:
- Identify and pursue expansion opportunities through cross-sell and upsell.
- Partner with Technical Solutions Consultants to demonstrate value for add-on products.
- Help customers evolve their testing strategy as their organizations grow.
Cypress
Cypress aims to make software testing faster and more reliable. Their fully remote team is on a mission to positively impact the developer community, with a culture rooted in passion, collaboration, and curiosity.