Associate Account Manager - ShareGate Canada - Remote

Responsibilities:

• Own and manage a portfolio of small and medium business (SMB) customer accounts throughout the renewal and expansion cycle.
• Nurture post-onboarding relationships to drive customer satisfaction, retention, and long-term growth.
• Collaborate with technical support and product teams to improve customer outcomes.

Team Culture:

• High-performing sales team with a strong team-first mentality.
• Invested in coaching, knowledge sharing, and helping you grow.
• Collaborative, driven, and always learning with a customer-first mindset.

Challenges:

• Increasing customer engagement through a consultative, value-driven approach.
• Driving strong renewal rates and contributing to ARR growth within the SMB segment.