Source Job

• Responsible for the success, retention, and expansion of healthcare facility customers.
• Act as a trusted partner to accounts, proactively guiding strategy, running reviews, and identifying upsell opportunities.
• Build relationships, solve problems, and translate customer needs into growth opportunities.

Medely is a high-growth series-C technology start-up reimagining the future of healthcare work by providing an on-demand marketplace and workforce management tools. As a fully remote team of sharp, collaborative, and entrepreneurial individuals, they are dedicated to redefining the way healthcare workers and facilities work together to provide for patients.

• Ensure all service level agreements (SLAs) are delivered according to specifications.
• Escalate SLA cases to leadership team to avoid missed SLAs.
• Generate weekly and quarterly status reports including KPI’s to review with your customers.

InCharge Energy is dedicated to providing comprehensive electric vehicle (EV) charging solutions. They foster a dynamic and inclusive work environment where employees are valued and supported.

• Serve as the primary point of contact between customers and internal teams.
• Own the full customer lifecycle, developing and executing strategies to drive retention and growth.
• Evaluate customer needs and recommend upgrades or additional services that add value.

Jobgether helps candidates by using an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly. They use an AI system that identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

• Own day-to-day client relationships, serving as the primary point of contact.
• Provide strategic guidance by translating client business goals into integrated marketing roadmaps.
• Drive flawless execution by managing scopes, timelines, budgets, and dependencies across workstreams.

Unlock Health is a full-service marketing communication agency, grounded in technology, built for healthcare and integrated with a managed care consultancy with deep revenue strategy expertise. They brought together leading healthcare firms to solve a core challenge: aligning brand, marketing, technology, and revenue strategy.

• Manage a portfolio of small to mid-sized accounts to ensure successful adoption, engagement, and renewal.
• Monitor customer health metrics to identify renewal risks early and take corrective action.
• Identify and qualify potential expansion opportunities within assigned accounts.

Cordance accelerates the growth of vertically focused B2B SaaS companies through acquisition and long-term tactical and financial guidance. They are experienced operators and subject-matter experts with a passion for software and building businesses.

• Manage sales planning and execution in assigned accounts/territory.
• Prospect for potential customers by using various tools and direct and indirect methods.
• Develop business development strategies, and create new opportunities with Healthcare organizations.

symplr is revolutionizing healthcare operations with a first-of-its-kind platform that drives effective, efficient, and connected workflows while increasing operational benefits and scaling clinical, financial, and quality outcomes. They are a remote-first company with employees working across the United States, India, and the Netherlands and focus on teamwork.

• Build and maintain trusted client relationships, acting as a primary point of contact.
• Onboard new customers, providing technical support, and resolving issues.
• Collaborate with Product and engineering teams to address product reliability.

Fuze Health puts patients first and addresses the most pressing needs in healthcare. They empower millions to digitally connect with care providers, essential health resources and needed treatments.

• Be the face of NurseDash to our facility clients in designated market by building strong relationships through exceptional customer service and timely communication
• Manages and grows our facility relationships to achieve and surpass targets while ensuring retention and customer satisfaction
• Executes account management tactics (weekly client outreach, site visits, etc.) and playbook (e.g., QBRs, client planning, client tiering, customer satisfaction, etc.)

NurseDash is an on-demand healthcare platform that matches healthcare workers with great facilities, delivering value to both facilities and clinicians by offering freedom, flexibility, and accessibility. Their team has successfully launched in multiple markets and is looking to bring on a great teammate to help expand and grow our company.

• Manage and develop a team of Account Specialists, providing coaching and performance feedback.
• Oversee end-to-end renewal processes to ensure timely execution of contracts and forecasting.
• Drive incremental revenue through upsell and cross-sell opportunities.

Jobgether is a platform that connects job seekers with companies. The company uses an AI-powered matching process to ensure applications are reviewed quickly and fairly.

• Support Client Experience team and client needs to include reporting, data, budgets.
• Manage client relationships by leading the day-to-day communications with clients and delivering excellent customer service
• Collaborate with internal account teams to develop and execute marketing campaigns, digital strategies, and other initiatives that support client objectives

Unlock Health is a full-service marketing communication agency grounded in technology and built for healthcare, integrated with a managed care consultancy with deep revenue strategy expertise. They brought together leading healthcare firms to align brand, marketing, technology, and revenue strategy.

• Serve as a key point of contact for customer inboxes, managing inbound requests with speed, clarity, and professionalism.
• Support customer renewals by tracking timelines, preparing documentation, and coordinating internal approvals.
• Maintain accurate and up-to-date account records, including meeting notes and engagement history.

CreatorIQ is the operating system for creator-led growth trusted by more than 1,300 global brands and agencies. They’re on a mission to make businesses more human, and humans more impactful. CreatorIQ operates in a flexible work model that combines both in-person and remote work.

• Manage customer relationships from onboarding to renewal.
• Collaborate with teams to drive customer satisfaction and growth.
• Advocate for client needs and develop strategic initiatives.

Jobgether is a platform that connects job seekers with potential employers. They leverage AI to streamline the hiring process, ensuring fair and efficient candidate reviews for partner companies.

• Nurture & Grow: Take ownership of existing accounts and drive increased patient referral volume.
• Success Management: Act as the primary point of contact for clinical partners, answering questions, providing updates.
• Process Implementation: Work with clinics to refine their internal referral processes, making it easier for them to send patients to our platform.

Carda Health is building the world’s first patient-centered virtual heart and lung platform, starting with cardiac and pulmonary rehab. They are a team of clinicians, mathematicians, entrepreneurs, and engineers who believe technology and data, when applied ethically, can transform healthcare.

• Act as the first line of communication for customer inquiries, providing timely, accurate, and friendly support.
• Build strong working relationships with educators, administrators, and program leaders.
• Conduct routine customer outreach to support adoption, usage, and engagement.

Age of Learning is a leading developer of Pre-K through 5th grade learning resources. They help children build a strong foundation for academic success and a lifelong love of learning and have served over 50 million children worldwide.

• Serve as primary point of contact for servicing assigned accounts.
• Provide exceptional account support to build and maintain a positive relationship.
• Analyze existing accounts, qualify and validate customer-specific needs and develop solution criteria.

The American Heart Association's mission is to be a relentless force for a world of longer, healthier lives. Building on over 100 years of trusted leadership in cardiovascular and brain health, they drive breakthroughs and implement proven solutions in science, policy, and care.

• Ensure a smooth internal customer account transition from the Sales Rep (SR) and Customer Success Manager (CSM) while delivering on all commitments and timelines
• Build strong, consultative, strategic relationships with customers that result in business growth
• Foster a team atmosphere - support your teammates and share lessons learned

VERSANT is a leading force in news, sports and entertainment - home to iconic and trusted brands that inspire, inform, and delight audiences. With a strong foundation and a forward-looking vision, VERSANT empowers creativity, embraces change, and drives connection in an ever-evolving world.

• Develop a comprehensive sales plan to meet or exceed quota.
• Proactively initiate contact with potential customers to expand business relationships.
• Record all customer account information in the CRM.

Hyland is a company that provides a content services platform, helping employees, customers, and partners exceed their potential. The company has nearly 4,000 employees and has an employee-centric culture, supporting them through career development resources, wellbeing programs, and innovation practices.

• Build and expand relationships across healthcare organizations.
• Manage a territory of 100–200 accounts, conducting meetings.
• Drive integrations that lead to measurable referral growth.

SOL Mental Health is redefining what’s possible in mental healthcare by building a clinical practice. As an early-phase organization with ambitious goals, they offer the chance to truly own your function and make a lasting impact on an industry that desperately needs innovation.

• Build and maintain strong relationships with key clients, ensuring high levels of satisfaction and engagement.
• Serve as the main liaison between clients and internal teams, ensuring deliverables meet client expectations and timelines.
• Identify growth opportunities within existing accounts and develop upselling and cross-selling strategies.

Momentus provides event and venue management software to customers in over 50 countries. Their comprehensive platform offers event professionals leading-edge SaaS technology, providing a 360 view of their business and helping them cut costs, save time, and increase revenue.

• Generate territory plan and strategies.
• Understand customer pain points and map solutions.
• Achieve revenue goals with new and existing business.

Jobgether is a platform that uses AI-powered matching to connect job seekers with employers. They aim to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements.