Client Services Manager

Responsibilities:

• Serve as primary point of contact for servicing assigned accounts.
• Provide exceptional account support to build and maintain a positive relationship between the American Heart Association/American Stroke Association and the Account.
• Respond to the needs of the Account, decide which course of action to take, and execute that action with minimal or no consultation or direction.

Qualifications:

• Bachelor's Degree in Business, Marketing, Communications, related area or equivalent work experience.
• Three (3) years of experience with Sales, Customer Service, Field Service and or Marketing
• Decision making ability towards solving problems, while working under pressure and effectively communicating these solutions to co‑workers and customers.

Compensation & Benefits:

• Our goal is to ensure you have a competitive base salary.
• We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution.
• The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees.