Act as the first point of contact for German customers, providing support for all inquiries before, during, and after the booking.
Support customers via phone and e-mail communication.
Increase customer satisfaction and loyalty through friendly and professional service.
SIXT is a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities, and they believe in true entrepreneurship and long-term stability.
You will handle complex inquiries from international corporate and VIP clients across the entire SIXT globe.
You will communicate with customers via email and phone in German and English.
You will actively contribute to increasing customer satisfaction and loyalty, as well as the success of the department and the company.
SIXT is a leading global mobility service provider with a revenue of 4.00 billion euros and approximately 9,000 employees worldwide. Their mobility platform ONE combines car rental, car sharing, ride services, and car subscriptions to provide customers access to a fleet of 350,000 vehicles and services.
Handle inbound and outbound phone calls, emails, and live chats.
Investigate, advise, and resolve both pre-sales and after-sales queries.
Ensure efficient, single-contact resolution for our customer.
Lastminute.com is a European Travel-Tech leader in Dynamic Holiday Packages. With technology, they turn spontaneous thoughts into meaningful experiences, helping people travel the world. They have around 1,700 people worldwide and foster an inclusive, friendly, and international environment.
Develop into a CAMPER expert, independently supporting customers with "rent" and "abo" products.
Provide first-level support, creatively solving challenging travel situations with AI tools.
Coordinate booking adjustments, including updates, rebookings, or cancellations, while ensuring service quality.
Roadsurfer is Europe's largest campervan rental company. In addition to rent, abo and sales, in 2021 they launched roadsurfer spots a platform where you can discover and book unique camping spots. They are growing fast, so hop on board and join us on their journey.
You are the first point of contact for our customers and provide advice to their requests regarding their bookings, rental agreements, complaints, and invoices.
You assist our business and private customers on the phone and via email in using the online booking systems, to make reservations, offer our customers a full-service package and find a solution for any problem
You always have a sympathetic ear, and you advise our customers over the phone and via email
Sixt is a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. At SIXT, top-tier customer experience and outstanding customer service are their highest priorities.
Provide email and chat support (no phone calls!) to users.
Answer common "how-to" and FAQ-type questions; assist with account management and payment-related issues.
Guide users through troubleshooting steps with patience and clarity.
Sutherland Bulgaria brings great people together to do exceptional things. They are looking for motivated Customer Service Professionals to join their team supporting the world’s leading music streaming platform, with over 422 million monthly active users across 180+ countries.
Handle incoming calls, emails and tickets from merchants and partners; triage and prioritise work to meet SLAs.
Provide telephone and written support for card payment terminals and ATMs, including guidance during merchant interactions.
Diagnose and resolve technical and commercial inquiries; perform error analyses and basic troubleshooting; escalate complex issues.
Sutherland is a global leader in digital transformation and world-class customer service. They are the driving force behind today’s experiential giants – the companies best known for the transformative experiences they deliver, and operate in industries ranging from technology & travel to telecommunications and banking.
Deal with inbound and outbound phone calls, emails, and live chats from Customers.
Investigate, advise, and resolve pre-sales and after-sales queries, acting as primary contact with the Customer and ensuring single contact resolution
Availability to work rotating shifts, including weekends.
Lastminute.com is the European Travel-Tech leader in Dynamic Holiday Packages. With technology, it turns spontaneous thoughts into meaningful experiences, helping people travel the world. The company has around 1,700 people worldwide and fosters an inclusive and friendly international environment.
Support and advise customers on software inquiries via multiple channels.
Liaise with various teams to ensure seamless communication and problem-solving.
Independently handle support tickets from start to finish.
Sport Alliance GmbH is a leading company in the FitTech industry. They offer digital solutions for the fitness market and value employee opinions and ideas.
Handle inbound and outbound customer calls in French
Sell holiday packages
Work with commercial targets
Lastminute.com is the European Travel-Tech leader in Dynamic Holiday Packages. They turn spontaneous thoughts into meaningful experiences with technology, helping people travel the world.
Provide inbound call support in both English and French.
Respond to inbound customer inquiries in both English and French via email, ensuring prompt and accurate resolution.
Provide end to end support during scheduled weekend shifts, monitoring trips and addressing disruptions.
CharterUP is transforming the $30 billion group transportation industry with cutting-edge technology and innovative SaaS software, delivering an industry-leading experience for both customers and operators. As a hyper growth company and one of the fastest-growing companies recognized by Inc., there’s no better time to join our dynamic, growth-stage organization.
Respond to customer requests via multiple channels, updating CRM systems.
Build strong customer relationships by handling inquiries with speed and professionalism.
Promote customer retention and loyalty by supporting successful inquiry outcomes.
Concentrix is a global technology and services leader that powers the brands of the future. They help well-known brands improve their businesses with technology and integrated solutions in over 70 countries and have over 440k+ employees globally.
Manage customer inquiries with empathy and efficiency
Represent respected international brands
Jobgether is using an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. The system identifies top-fitting candidates, and this shortlist is shared directly with the hiring company.
Manage inbound leads and outbound targeted prospects
Generate value for potential customers and booking product demonstration webinars and calls
Reaching and exceed key performance indicators including calls scheduled, calls completed, qualified opportunities and deals won from your meetings.
Quadient supports businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. The company fosters innovation and business growth through diverse teams, creating a culture that values connections and empowers employees to develop their skills and make a real impact.
Provide care to users through calls, chats, and email.
Get to know each user’s business goals and help guide them.
Analyze user behavior and content to determine effects on satisfaction.
Wix enables anyone to succeed online. Since 2006, they've grown to around 5,500 employees in 22 countries with over 40 products, serving over 278 million users worldwide. They value innovation, non-traditional evolution, and collaboration in small, close-knit teams.
Advise and arrange travel for corporate business customers.
Educate customers on travel options including air, road, rail, and accommodations.
Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements.
Amex GBT helps colleagues find inspiration in travel and make an impact on the industry. They offer an inclusive and collaborative culture where your voice is valued and have internal promotions and career advancement opportunities.
Respond to inquiries from users via phone and Secure Message.
Liaise with claims team to resolve claims related issues.
Identify and troubleshoot technical difficulties; log issues in ticketing system.
WCG partners with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses and communities. They understand that work gives hope, strengthens relationships and drives economic growth. The company has a diverse and inclusive workplace with a track record of high employee engagement and teamwork.
Supporting customers in discovering and using the features of our SaaS platform
Resolving customer issues via email, chat and phone
Actively contributing to improving customer service quality standards
We are looking for a Customer Support Specialist who genuinely cares about customers and their experience. At Autenti, great customer support is built on communication, empathy and active listening, allowing us to turn even complex situations into positive customer experiences.
Handle inbound and outbound calls with professionalism and efficiency.
Listen to understand customer needs and provide accurate solutions.
Use internal systems to manage accounts and process claims.
MCI is a fast-growing tech-enabled business services company in the USA, with a call center footprint and operations across multiple countries. They deliver Customer Experience (CX), Business Process Outsourcing (BPO), and cloud technology solutions, employing 10,000+ individuals.
Act as the first point of contact for new and existing patients.
Provide timely, professional support across phone, email, and live chat/messaging.
Resolve customer queries efficiently, escalating appropriately when required.
HeliosX's mission is to make healthcare easier to access, faster to receive, and centered around the individual. The company was founded in 2013 and has grown without external funding, scaling profitably through technology, execution, and medical expertise.