WCG

As a Rehabilitation Service Specialist (RSS), you’re part of a team that delivers a wide range of rehabilitation services to veterans of the Canadian Armed Forces and their families. The RSS will determine required rehabilitation assessments to further assess Participant’s capacity for improvement and clarify rehabilitation needs and coordinate as required. They will also develop thorough Rehabilitation Plans and act as service integrator, collaborating with medical, psycho-social and vocational Rehabilitation Service Professionals.

Like WCG, you believe in the power of work to transform lives. As Claims Specialist, you’ll be responsible for answering client telephone inquiries about their claims, processing claims, and invoicing Veterans Affairs Canada. This is a customer service and clerical role that will suit a detail-oriented individual who is willing to learn.

The User Support Representative will provide front line support for the RSVP program by responding to inquiries from users regarding appointment changes, claim related questions, and basic technical issues regarding the Participant Portal via telephone and Secure Message. The User Support Representative will diagnose problems through discussions with users and will resolve straightforward issues and create tickets.

As a Labour Market Information (LMI) Specialist, you’ll be responsible for the collection, research, analysis, and effective dissemination of labour market information, research, and policies internally and to WCG's external collaborators to support the organization's operational performance and growth.