- Handle inbound and outbound calls with professionalism and efficiency.
- Listen to understand customer needs and provide accurate solutions.
- Use internal systems to manage accounts and process claims.
1 open remote positions
MCI is a fast-growing tech-enabled business services company in the USA, with a call center footprint and operations across multiple countries. They deliver Customer Experience (CX), Business Process Outsourcing (BPO), and cloud technology solutions, employing 10,000+ individuals.