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Position Overview:
- Temporary, remote position contingent on hurricane disaster relief needs.
- Candidates will be e-mailed and texted on an as-needed basis.
- Hours of operation are from 8:00 AM - 8:00 PM ET, with shifts from 8:00 AM - 2:00 PM and 2:00 PM - 8:00 PM.
Position Responsibilities:
- Improve the customer’s experience, providing exceptional solutions to simple requests.
- Apply the latest customer service techniques and learn our account management systems.
- Dedicated, confident, fully engaged, a team player, and responsible for bringing a positive and enthusiastic outlook to work each day!
Compensation Details:
- Compensation and benefits packages are designed to be competitive and to grow with you over time.
- Starting compensation is based on experience.
- A variety of benefits and incentives are available.
MCI
MCI is a tech-enabled business services company delivering Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions. They have a strong call center footprint and operations across multiple countries with 10,000+ employees.