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20 jobs similar to Disaster Relief Call Center Representative

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US

  • Respond to incoming calls efficiently and effectively.
  • Answer general questions from patients and confirm, schedule, and reschedule appointments.
  • Update patient demographics and collect/verify insurance information.

Vision Innovation Partners aims to protect and restore vision, focusing on great patient outcomes and experiences. They offer opportunities for growth and development, fostering a culture centered on shared values.

US

  • Field customer inquiries and find innovative ways to respond to varying questions.
  • Provide excellent customer service through active listening.
  • Work with confidential customer information and treat it sensitively.

TP is a global, digital business services company that delivers advanced, digitally powered business services. With more than 500,000 inspired and passionate people speaking more than 300 languages, their global scale and local presence allows them to support their communities, clients, and the environment.

US

  • Answer incoming calls and assist customers, pharmacies, and doctor offices.
  • Research information in databases to resolve customer service issues
  • Maintain composure in escalated situations

Qualfon delivers engaging interactions and positive experiences. With a mission to help as many people as possible pursue their total vocation, they strive to be the partner of choice for their clients, creating ever-growing job opportunities.

US

  • Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
  • Calmly attempt to resolve and de-escalate any issues
  • Escalate interactions when necessary and appropriate

TP is a global, digital business services company that delivers advanced business services to help brands streamline their business. They have more than 500,000 employees and are passionate about supporting their communities, clients, and the environment.

US

  • Answer inbound calls with professionalism and customer service.
  • Assist with appointment scheduling calls and follow up on missed appointments.
  • Triage calls to determine if it is a request, complaint or grievance, and escalate or resolve.

New York Psychotherapy and Counseling Center (NYPCC) is New York State’s largest community mental health clinic, serving more than 15,000 clients each month through accessible in-person and telehealth services. They have over 50 years of experience. In 2025, NYPCC was recognized by City & State as both a Top Place to Work and a Top Mental Health Care Provider in New York, and they are proud to hold Mental Health America’s Platinum Bell Seal.

US 3w PTO

  • Answer calls from customers looking to schedule service jobs
  • Set up new customer accounts and locations
  • Assist with dispatching support, including coordinating jobs and supporting field teams during off-hours

Michael Bonsby HVAC, Plumbing & Electrical provides top tier service to the Maryland, Virginia and Washington D.C. communities. They have over 20 years of experience and treat their team members with the same level of dedication and care as their customers.

US

  • As the first point of contact, you'll assist patients and providers.

Interwell Health is a kidney care management company that partners with physicians to reimagine healthcare. They aim to set the standard for the industry and help patients live their best lives and is committed to diversity, equity, and inclusion.

US

  • Receive and document customer concerns in a timely manner.
  • Ensure all company procedures are followed and accurate trip data is input.
  • Review and educate members on our services and their insurance coverage.

Modivcare connects people with care, wherever they are. They facilitate non-emergency medical transportation and personal and home care to enable greater access to care, reduce costs and improve outcomes. Modivcare is an equal opportunity employer.

$23–$23/hr
US 2000w PTO

  • Engaging, educating, and qualifying new and existing members on our Surgery Care program offering.
  • Providing exceptional customer service through inbound/outbound calls in our fast-paced, contact center environment.
  • Partnering with internal clinical professionals in providing member guidance.

Transcarent is the One Place for Health and Care delivering medical, pharmacy, and point solutions together with the WayFinding experience, the first and only generative AI-powered health and care platform for health consumers. More than 1,700 employers and health plans rely on us to provide information, guidance, and care, empowering health consumers with more choice, an experience they love, access to higher-quality care, and lower costs for 21 million Members.

US

  • Team members will perform outbound calls to enroll the person into their food box program or to reauthorize the person into the program.
  • Have a passion for helping members make decisions that will enhance their healthcare experience
  • You will be making a difference in someone’s life!

Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey. They interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes.

US 3w PTO

  • Handle a high volume of calls requesting assistance with accessing behavioral health services.
  • Prioritize cases based on shifting needs and resources.
  • Work with on-call providers to triage requests, organize their workload, and secure documentation.

Array Behavioral Care is a virtual psychiatry and teletherapy practice. They aim to transform access to timely behavioral health care via telepsychiatry solutions and services.

US

  • Serve as a strong advocate for customers and end users, representing their needs within the PerfectServe organization
  • Build trusting relationships and provide day-to-day support to customers
  • Lead process improvement and optimization initiatives that drive measurable value for customers

PerfectServe offers Best in KLAS clinical communication and physician scheduling solutions and is a Leader in the Gartner Magic Quadrant for Clinical Communication and Collaboration. They have seen an 88% growth rate over the past three years and need strong team members to help them continue to grow!

Global

  • Serve as the primary point of contact for customer and supplier inquiries via phone and email.
  • Handle medium-volume inbound calls and ensure professional, courteous customer interactions.
  • Accurately log call outcomes, customer interactions, and case updates in CRM systems.

They are seeking a dedicated and customer-focused Customer Support Agent. The ideal candidate is patient, empathetic, and detail-oriented, with the ability to troubleshoot issues, navigate multiple systems, and adapt quickly in a dynamic, product-driven environment.

US Unlimited PTO 12w maternity 12w paternity

  • Support customers post onboarding through structured, playbook-driven success motions.
  • Guide customers through core Givebutter features, workflows, and best practices via email, Zoom, and phone.
  • Contribute to customer education by helping maintain and improve existing help content, guides, and training materials.

Givebutter is a nonprofit fundraising and CRM platform, empowering millions of changemakers to raise more, pay less, and give better. They provide a platform for nonprofits to launch fundraisers and events, use donation forms and donor management (CRM), send emails and text blasts—all in one place. Givebutter has been certified as a Great Place to Work® since 2021. Their mission is to empower the changemaker in all of us and they're excited to hear from talented people who want to work with other talented people in making the world a butter place—and have fun along the way.

Mexico

  • Provide exceptional customer service by promptly addressing and resolving customer inquiries and concerns.
  • Maintain a positive and professional demeanor while interacting with customers via phone, email, and chat.
  • Ensure customer satisfaction by following up on issues and providing timely updates.

They focus on assisting customers in saving time and money when purchasing commercial kitchen equipment and supplies by offering a customer-centric shopping experience. They are seeking a Customer Service Representative to collaborate effectively with their sales team and e-commerce store.

US

  • Help clients choose and book hotel accommodations
  • Provide details on amenities, pricing, and availability
  • Manage reservation changes and maintain accurate records

Destination Knot assists clients with booking, updating, and managing hotel reservations while delivering exceptional customer service. We provide flexible remote schedules and a supportive team culture.

$45,760–$45,760/yr
US

  • Maintaining account orderliness and ensuring field agent assignment.
  • Updating accounts with new client information and communicating escalations.
  • Facilitating successful collateral recovery with product and service knowledge.

Motorola Solutions is a global company focused on building and connecting technologies to help protect people, property, and places. It fosters collaboration for safer communities, schools, hospitals, and businesses, uniting a close-knit community in the relentless pursuit of safety everywhere.

US

  • Provide accurate information on health plan benefits, eligibility, and claims.
  • Handle inbound/outbound calls and respond to email inquiries.
  • Deliver an exceptional customer service experience to members and providers.

Evry Health's mission is to bring humanity to health insurance. Their high-technology health plans expand benefits, increase access and transparency, and feature a personalized, human approach. Evry Health is the major medical division of Globe Life (NYSE:GL).

$40,000–$41,000/yr
US

  • Create a welcoming experience by authentically engaging every caller, every time.
  • Thoroughly and accurately answer questions about customers’ healthcare accounts.
  • Thoughtfully listen to callers’ needs and provide appropriate solutions.

Point C is a National third-party administrator (TPA) with local market presence that delivers customized self-funded benefit programs. They research the most effective cost containment strategies and are driving down the cost of plans with innovative solutions.