Bilingual Customer/Technical Support Associate

Honest Networks

Remote regions

US

Salary range

$18–$24/hr

Benefits

2w PTO

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Responsibilities:

  • Handling incoming customer communications.
  • Setting up and troubleshooting network technologies.
  • Creating and maintaining internal documentation.

Requirements:

  • Must be bilingual in Spanish or Mandarin.
  • Comfortable working in a command line interface (CLI).
  • Ability to work outside of normal business hours.

Personal Attributes:

  • Friendly and enthusiastic.
  • Excellent communication skills.
  • Ability to stay calm when dealing with angry customers.

Honest Networks

Honest Networks provides high-quality and affordable internet service. They are a rapidly expanding, venture-backed internet service provider headquartered in Manhattan that focuses on gigabit internet service at transparent and affordable prices, while providing exceptional customer service.

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