Bilingual Customer/Technical Support Associate
Benefits
2w PTO
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Responsibilities:
- Handling incoming customer communications.
- Setting up and troubleshooting network technologies.
- Creating and maintaining internal documentation.
Requirements:
- Must be bilingual in Spanish or Mandarin.
- Comfortable working in a command line interface (CLI).
- Ability to work outside of normal business hours.
Personal Attributes:
- Friendly and enthusiastic.
- Excellent communication skills.
- Ability to stay calm when dealing with angry customers.
Honest Networks
Honest Networks provides high-quality and affordable internet service. They are a rapidly expanding, venture-backed internet service provider headquartered in Manhattan that focuses on gigabit internet service at transparent and affordable prices, while providing exceptional customer service.