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Responsibilities:
- Performs administrative tasks related to professional responsibilities.
- Reports on the situation to supervisor.
- Performs all tasks with high-level customer orientation, and improves customer satisfaction.
Tasks:
- Monitors network solutions or the backbone, creates tickets for possible issues.
- Troubleshoots incoming tickets, manages changes, configures the network assets.
- Performs escalations in an efficient and independent manner.
Requirements:
- Understands complex process and technical dependencies, and performs daily tasks.
- Represents the Group confidently and efficiently in communications within the company group and with customers.
- Experience in multicultural Environment.
Deutsche Telekom TSI Hungary Kft.
Deutsche Telekom IT Solutions, a subsidiary of the Deutsche Telekom Group, was Hungary’s most attractive employer in 2025, according to Randstad’s representative survey. The company provides a wide portfolio of IT and telecommunications services with more than 5300 employees and has hundreds of large customers, corporations in Germany and in other European countries.