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20 jobs similar to Traveler Support Specialist – French & English (Remote)

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Global

  • Resolve email/chat/phone request and enhance User experience.
  • Moderate User-generated content (visual & text) and review violations reports.
  • Act as a bridge between Users and business team.

Appflame is a product IT company creating life-changing products in the social discovery and advertising space. They have a global reach, with millions of users worldwide and are looking for daring and enthusiastic people to join their team.

$1,100–$1,500/mo
Europe 4w PTO

  • Provide live chat support in English and French.
  • Conduct customer training in both languages.
  • Help reduce churn by recovering clients and identifying upsell opportunities.

Jobgether connects job seekers with companies using an AI-powered matching process. They ensure applications are reviewed quickly and fairly against the role's core requirements.

Global Unlimited PTO

  • Responding to customer questions via email, chat and calls with empathy and clarity.
  • Educating users about our product and helping them achieve their goals.
  • Troubleshooting issues and escalating bugs or technical challenges when needed.

WeTravel is a platform helping travel organizers around the world. It's an international, travel-loving team with a passion for adventure and innovation where the support team thrives in a high-paced, collaborative environment.

$20,000–$20,000/yr
Global Unlimited PTO

  • Consistently deliver a hospitality-driven, empathetic call and message tone.
  • Deliver timely, accurate, and empathetic support across a high volume of inbound phone calls, as well as some chats and emails from restaurant owners and their guests.
  • Effectively manage multiple concurrent conversations and tasks, maintaining strong organization, prioritization, and follow-through across all workstreams

Owner.com provides an AI growth system for local restaurants, helping them improve SEO, marketing, and online ordering to grow first-party orders. They have a team in the low hundreds, with top talent from companies like Shopify, HubSpot, and DoorDash, and are headquartered in San Francisco with a sales hub in Toronto.

Europe Canada

  • Deliver fast, accurate, and empathetic support to healthcare professionals across chat, voice, and email.
  • Navigate tools like Zendesk and Salesforce to investigate cases and maintain accurate documentation.
  • Monitor trends and flag recurring issues or process gaps to improve worker experience and internal operations.

Clipboard Health helps professionals turn extra time into career growth and financial opportunity with an app-based marketplace. It is a fast-growing Series C marketplace with a global, remote team of 1,000+ people and has been profitable since 2022.

$45,000–$70,000/yr
US

  • Assist clients with travel arrangements including flights and hotels.
  • Communicate with travel suppliers to confirm bookings and resolve issues.
  • Provide guidance on travel schedules documentation and trip details.

They connect people to careers in travel. They seem to have a supportive team environment focused on proessional growth.

Europe

  • Together with the support team, act as the interface between customers and chauffeurs
  • Ensure high-quality standards are met and that every customer is safely transported from point A to B
  • Monitor driver punctuality worldwide using our custom-developed tools and organize alternatives if necessary

SIXT is a leading mobility service provider worldwide, with revenues of 4.00 billion euros and approximately 9,000 employees worldwide. Their ONE mobility platform brings together SIXT rent (vehicle rental), SIXT share (vehicle lending), SIXT ride (taxi and chauffeur services) and SIXT+ (vehicle subscription), giving customers access to a fleet of 350,000 vehicles, the services of 4,000 cooperation partners and around 5 million drivers worldwide.

Canada

  • Being the main point of contact for our users and partners ensuring they receive outstanding customer service by answering inquiries through email, chat and phone
  • Answering all questions through some of our Social Media tools (Facebook, App Store, Play Store and Google Reviews)
  • Understand and communicate our customers' needs and motivations to our internal teams locally and globally

Too Good To Go is a certified B Corporation with a mission to empower everyone to take action against food waste. They have a community of 133 million registered users and 261,000 active partners across 21 countries.

$23–$27/hr
US

  • Communicate clearly and confidently in both English and Spanish, with a warm, professional tone and genuine empathy.
  • Think fast on feet, troubleshoot effectively, and keep customers reassured every step of the way.
  • Thrive in a high-call environment and know how to stay sharp, organized, and efficient throughout the day.

Mudflap is transforming the trucking and logistics industry by leveling the playing field for owner-operators and small fleets. They are backed by top-tier venture investors and offer fleet fuel management solutions.

US

  • Coordinate hotel reservations and other travel-related bookings
  • Provide clients with accurate details about accommodations, amenities, and availability
  • Handle changes, modifications, and special requests promptly and professionally

Destination Knot is a professional travel planning company dedicated to delivering personalized, high-quality travel experiences. They specialize in hotel accommodations, cruises, all-inclusive resorts, and group travel, with a focus on exceptional service and attention to detail.

US

  • Help clients choose and book hotel accommodations
  • Provide details on amenities, pricing, and availability
  • Manage reservation changes and maintain accurate records

Destination Knot assists clients with travel itineraries while delivering exceptional customer service. They are a growing company that values a supportive team culture and offers income-earning possibilities based on performance.

US

  • Represent a diverse lineup of products and brands committed to customer service excellence.
  • Answer questions about orders and requests, account status, products, and services.
  • Take ownership of issues and follow through to solve problems while exercising sound judgment.

VIPdesk Connect is a certified B-Corp and Best Workplace winner committed to team member happiness. They partner with iconic brands to provide an elevated customer experience. The company fosters a supportive workplace where team members feel comfortable sharing ideas and working together.

Europe

  • Take incoming user requests from employees (via telephone, email, voicemail, chat)
  • Log call details onto case management systems and provide response and resolution within SLA to customer.
  • Solve technical requests/ incidents.

Concentrix is a global technology and services leader that powers the brands of the future, helping well-known brands improve their businesses with technology and integrated solutions in over 70 countries. They have over 440k+ game-changers around the globe and committed to equal employment opportunities for all candidates.

US

  • Assist clients with hotel reservations, hospitality services, and travel planning.
  • Provide accurate details on hotel amenities, pricing, and availability.
  • Manage and update booking details and guest profiles.

Destination Knot appears to be in the travel and hospitality industry, offering remote opportunities. The company values customer service and provides full training for its employees.

US

  • Support clients with booking inquiries
  • Learn how to research and secure hotel stays
  • Provide excellent virtual customer service

We are looking for dependable individuals to support clients with travel bookings, primarily hotels and accommodations. This entry-level remote role is designed for people who want flexibility, training, and the option to grow within the travel industry.

US

  • Support clients with hotel booking requests
  • Provide accurate and timely travel information
  • Manage client communications and documentation

They are a professional travel services team assisting clients with hotel accommodations and travel planning support. They focus on delivering high-quality service while working in a flexible, remote environment.

Philippines

  • Responsible for handling technical and non-technical customer queries via telephone, chat, email and online forms within established response times.
  • Proactively support users of the ExamSoft and ProctorExam products ensuring problem resolution, system access, optimal system performance, and overall customer happiness.
  • Become a Subject Matter Expert on all ExamSoft and ProctorExam products and services.

Turnitin partners with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking. They are a global organization with team members in over 35 countries and experience a remote-first culture.

Global

  • Answer questions on the function and use of products.
  • Have strong technical knowledge of PCs along with critical thinking and troubleshooting skills.
  • Screen and handle calls as appropriate.

Greenhouse provides recruiting software. I am unable to find additional information about company size or culture from the provided job posting.

Global 6w PTO

  • Consulting customers on questions related to websites.
  • Working timely and effectively with customer requests, resolving issues.
  • Promoting websites to customers upon opportunity, maintaining service quality.

Social Discovery Group (SDG) is the 3rd largest social discovery company in the world, uniting 60+ brands with 500 million users. Their international team of 1200 professionals and digital nomads works all over the world.