Take incoming user requests from employees (via telephone, email, voicemail, chat)
Log call details onto case management systems and provide response and resolution within SLA to customer.
Solve technical requests/ incidents.

Concentrix is a great match if you:

Have a proficient or bilingual level of Spanish and English
Have excellent customer care skills
Have good IT knowledge

What’s in it for you:

Full-time 39 hours/week permanent contract
Opportunity to work remotely from Spain
Full paid training about the company and the project you will be working on

Concentrix

Concentrix is a global technology and services leader that powers the brands of the future, helping well-known brands improve their businesses with technology and integrated solutions in over 70 countries. They have over 440k+ game-changers around the globe and committed to equal employment opportunities for all candidates.

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