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What You’ll Do:
- Represent a diverse lineup of products and brands committed to customer service excellence
- Handle customer requests and interactions on behalf of clients via phone, chat, SMS, email, and Social Media
- Monitor and report emerging customer trends and recommend process improvements
What You’ll Need:
- 1+ years of demonstrated experience and success in Customer Service
- Must possess fluent written and spoken skills in both English and French
- Polite, friendly, and courteous demeanor
Who We Are:
- We believe brand loyalty is earned with every customer interaction
- We have built a culture that cares
- We believe in creating a supportive workplace
VIPdesk Connect
VIPdesk Connect is a certified B-Corp and Best Workplace winner committed to team member happiness. They partner with iconic brands to provide an elevated customer experience. The company fosters a supportive workplace where team members feel comfortable sharing ideas and working together.