Ensure smooth daily operation via telephone and email support.
Support drivers and passengers, resolving their questions and concerns.
Focus on customer satisfaction and timely issue resolution.
Via is using technology to transform transportation around the world, aiming to change daily commutes and reduce environmental impact. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks.
Respond to customer inquiries via phone, email, chat, or ticketing systems.
Log, categorise, and manage customer interactions using internal systems.
Investigate and replicate reported issues, documenting findings clearly.
Cision empowers individuals to make an impact and values diverse perspectives. They are a global leader in PR, marketing, and social media management technology with offices in 24 countries.
Together with the support team, act as the interface between customers and chauffeurs
Ensure high-quality standards are met and that every customer is safely transported from point A to B
Monitor driver punctuality worldwide using our custom-developed tools and organize alternatives if necessary
SIXT is a leading mobility service provider worldwide, with revenues of 4.00 billion euros and approximately 9,000 employees worldwide. Their ONE mobility platform brings together SIXT rent (vehicle rental), SIXT share (vehicle lending), SIXT ride (taxi and chauffeur services) and SIXT+ (vehicle subscription), giving customers access to a fleet of 350,000 vehicles, the services of 4,000 cooperation partners and around 5 million drivers worldwide.
You will answer to ,,How to” and ,,FAQ” questions.
You will assist with account and payment-based questions and problems.
Sutherland Bulgaria provides customer service for various global leaders. They offer a dynamic, multicultural environment with opportunities for professional development and interpersonal skills improvement.
Provide technical guidance and pre-sales engineering assistance to potential new customers.
Provide onboarding sessions for new customers and technical training for existing ones.
Develop key sales, demo, and promo materials for YouTrack and adapt existing demo setups for specific use cases.
JetBrains is a leading software company that strives to make the most effective developer tools. With a history spanning over 25 years, their tools accelerate production, empowering developers and teams worldwide to grow, discover, and create in an open and inclusive workplace.
Scheduling and managing management meetings & events.
Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group and was Hungary’s most attractive employer in 2025. The company provides a wide portfolio of IT and telecommunications services with more than 5300 employees.
Actively conduct outreach via phone, text, and email daily
Successfully complete >100 outbound calls a day
Maintain 92% or higher customer satisfaction score
Bold is the leading healthy aging platform, offering personalized, evidence-based exercise programs for Medicare members. Innovative Medicare plans rely on Bold to deliver engaging, clinically sound exercise programs that members love to use and that achieve significant health outcomes.
Provide day-to-day support to the Account Management Team.
Coordinate delivery dates, handle complaints and Return & Reship requests
Act as a point of contact for customer service escalations.
Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. They are building one of the fastest-growing ecommerce companies in history.
Evaluate the quality and relevance of online advertisements in German.
Assess ad content and placement to ensure they meet specific criteria and guidelines.
Provide feedback and suggestions to improve ad quality and effectiveness.
Welocalize is an award-winning global data and translation company. They've quietly worked on some of the biggest tech projects in history, from data localization and translation to generative AI and deep learning.
Identify and evaluate customers’ needs to deliver satisfaction
Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. They are trusted by 300+ million people in 100+ countries for their industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products.
Answer incoming customer calls after business hours
Schedule appointments, estimates, and upcoming service visits
Update customer records and job details in the CRM
20four7VA connects offshore independent contractors with clients worldwide, particularly in developed markets. They focus on improving business efficiency for clients through task-specific services provided by qualified contractors.
Monitor client’s system for new project briefs and evaluate against Statement of Work.
Translate client briefs into internal creative management tool with high technical accuracy.
Perform a final QA on all creative assets before delivery, ensuring brand standards.
Incubeta is a global marketing partner focused on driving profitable growth by bringing media, creative, data, and technology together into one integrated solution. They partner with CMOs and business leaders, and are positioned for momentum in the Americas.
Providing support to SDMs for our DTHS customers in various administrative tasks.
Ensuring activities are billed and approving invoices by contacting the Billing Team.
Confirming the number of User licenses with the customer and proactively follow up with developers.
Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group, providing IT and telecommunications services. With over 5300 employees, they serve hundreds of large corporate customers, and have been recognized for ethical practices and educational cooperation.
Independently managing operational and analytical tasks from goal setting through to execution and result control
Analyzing statistics, reports, and key partner performance metrics to identify quality improvement opportunities
Developing and implementing content sufficiency and quality strategies in collaboration with the team and cross-functional stakeholders
Social Discovery Group (SDG) is one of the world's largest groups of social discovery companies, uniting millions of users on dozens of products. SDG solves the problem of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal.
Manage customer accounts, ensuring complete order fulfillment.
Utilize computer systems to document customer inquiries and maintain accurate records.
Proactively communicate supply chain solutions to enhance customer satisfaction.
Avery Dennison is a global materials science and digital identification solutions company with locations in over 50 countries and approximately 35,000 employees worldwide. They foster an open, collaborative culture with diverse teams to encourage growth and innovation.
Be responsible for new customer acquisition and driving ACV.
Master creating pricing proposals, negotiating terms and managing the contract process.
Think outside of the box and have extraordinary interpersonal and communication skills.
Twilio is shaping the future of communications. They deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. The company has a strongculture of connection and global inclusion which means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day.
Engaging with professionals interested in growth programs.
Managing communication and follow-up using digital tools.
Organizing and tracking daily workflow using structured systems.
Brightside Collective partners with an established global organization in the field of professional and personal growth. They operate in over 100 countries and are focused on helping individuals develop clarity, direction, and professional capability.
Mastering the Inbox: Expertly handling a high volume of support requests via email and chat.
Leading High-Stakes Trainings: Going beyond standard webinars to host dedicated, client-specific training sessions for our most valued Key Accounts, tailoring the content to their unique goals.
Owning Key Account Communication: Serving as a primary support contact for Key Account HQs, ensuring their technical needs are met and their feedback is integrated into our workflow.
TrustYou is a leading AI-driven hospitality platform dedicated to transforming guest experiences and empowering businesses to thrive. With a multicultural team of over 120 professionals working remotely across the globe, they embrace an open feedback culture, focusing on continuous improvement and customer excellence.