Customer Success Engineer - YouTrack (German speaking) - m/w/d

Responsibilities:

• Provide technical guidance and pre-sales engineering assistance to potential new customers.
• Provide onboarding sessions for new customers and technical training for existing ones.
• Manage existing large accounts and work proactively to retain and develop them.

Requirements:

• Have at least three years of customer-facing experience in project management, software development, or a related discipline.
• Can speak and write English fluently, as it is the preferred language of communication with customers, partners, and the team.
• Can speak and write German at a professional level, as it is required for customer interactions, including meetings, demos, and written communication.