Manager, Customer Success Managers

GitLab

Remote regions

Europe

Benefits

Unlimited PTO

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What you'll do:

  • Mentor and enable the team to exceed company growth and retention forecasts
  • Manage a team of highly motivated, customer-focused CSMs to manage the overall health and care of accounts
  • Ensure the CSMs exceed GitLab expectations in core knowledge, communication, and execution

What you'll bring:

  • Proven track record in software/technology sales, consulting or customer success
  • Proven experience leading teams, driving software adoption, and building and scaling customer success management practices
  • Experience with software development lifecycle processes and tools as well as agile and/or DevOps practices

How GitLab Supports:

  • Benefits to support your health, finances, and well-being
  • Flexible Paid Time Off
  • Home office support

GitLab

GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. With over 50 million registered users, they foster a high-performance culture driven by values and knowledge exchange.

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