Manager, Customer Success Managers

What you'll do:

• Mentor and enable the team to exceed company growth and retention forecasts
• Manage a team of highly motivated, customer-focused CSMs to manage the overall health and care of accounts
• Ensure the CSMs exceed GitLab expectations in core knowledge, communication, and execution

What you'll bring:

• Proven track record in software/technology sales, consulting or customer success
• Proven experience leading teams, driving software adoption, and building and scaling customer success management practices
• Experience with software development lifecycle processes and tools as well as agile and/or DevOps practices

How GitLab Supports:

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Home office support