Similar Jobs

See all

Head of Customer Success (Fractional)

Clipbook

SaaS Gainsight

Director of Customer Success

INNERGY

US

SaaS ERP AI

Customer Success Manager North America

Qualio

North America

Customer Success SaaS Account Management

Director, Customer Success

Arcadia

US

SaaS B2B Customer Success

Sr. Director, Renewals & Customer Success - Enterprise (EMEA & APJ)

Veeam

Europe

Sales Customer Success Negotiation

Drive Customer Success Outcomes:

  • Hold steady renewal rates and reduce down sell & churn
  • Expand revenue in accounts through new products and expansion opportunities
  • Influence future lifetime value through higher product adoption, customer engagement and overall customer health scores

Recruit, develop and lead world-class customer success team:

  • Attract high potential individual contributors and leaders into team
  • Refine onboarding process for new team members
  • Encourage continuous learning within team, developing a team of next generation leaders

Collaborate Across Company to drive Customer Success:

  • Influence company-wide culture of Customer Success
  • Drive company-wide customer success processes and metrics
  • Work closely with the sales to align on customer strategies, renewal forecasting, and account opportunities

Varicent

Varicent is transforming the Sales Performance Management (SPM) market, redefining how organizations achieve revenue success with cutting-edge SaaS solutions. They empower revenue leaders globally to design smarter go-to-market strategies, maximize seller performance, and unlock untapped potential.

Apply for This Position