Sr. Director, Renewals & Customer Success - Enterprise (EMEA & APJ)
Benefits
5w PTO
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Strategic Coordination & Governance:
- Establish processes and frameworks for collaboration across Renewals, Sales, Customer Success, Finance, and Legal.
- Create engagement processes, playbooks, workflows, and training programs to enable collaboration and operational excellence.
- Leading the team to reach Account Growth Quotas (Renewal + Expansion).
Impactful Communication:
- Serve as a trusted advisor and communicator to executive leadership, translating complex renewal strategies into actionable insights.
- Shape policies and frameworks for renewal governance, pricing strategies, renewals strategies and compliance across regions.
- Engage directly with customer C-Suite executives.
Talent Development:
- Build and mentor a high-performing team, fostering a culture of accountability, innovation, and continuous improvement.
Veeam
Veeam is the #1 global market leader in data resilience, believing businesses should control all their data. Based in Seattle, Veeam protects over 550,000 customers worldwide and aims to help them keep their businesses running.