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20 jobs similar to New Member Experience Associate (Bilingual; Spanish) (Remote)

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US

  • Make outbound calls to prospective customers and follow up on leads.
  • Present and sell company products and services to new and existing customers.
  • Achieve daily, weekly, and monthly sales targets.

MCI is a tech-enabled business services company that delivers Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions. They employ 10,000+ talented individuals and have 150+ diverse North American client partners.

US

  • Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals
  • Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members
  • Assist individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups

Pair Team is an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, they deliver whole-person care, and leverage AI and automation to reduce administrative burden. They are deeply collaborative with nurses, social workers, community health workers, and medical professionals.

US

  • Field customer inquiries, finding innovative ways to respond to questions, issues, and concerns.
  • Connect with customers via phone/email/chat/social media to resolve their questions or concerns.
  • Calmly attempt to resolve and de-escalate any issues.

TP is a global, digital business services company that delivers advanced, digitally powered business services. With more than 500,000 employees speaking over 300 languages, they focus on streamlining business in meaningful and sustainable ways, fostering inspired and passionate people.

US

  • Handle inbound and outbound contacts in a courteous, timely, and professional manner
  • Ensure first call resolution through problems solving and effective call handling
  • Accurately document and process customer claims in appropriate systems

MCI is a tech-enabled business services company in the USA, delivering Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across various industries. They employ 10,000+ individuals and have been recognized as one of the fastest-growing companies.

$20,000–$20,000/yr
Global Unlimited PTO

  • Consistently deliver a hospitality-driven, empathetic call and message tone.
  • Deliver timely, accurate, and empathetic support across a high volume of inbound phone calls, as well as some chats and emails from restaurant owners and their guests.
  • Effectively manage multiple concurrent conversations and tasks, maintaining strong organization, prioritization, and follow-through across all workstreams

Owner.com provides an AI growth system for local restaurants, helping them improve SEO, marketing, and online ordering to grow first-party orders. They have a team in the low hundreds, with top talent from companies like Shopify, HubSpot, and DoorDash, and are headquartered in San Francisco with a sales hub in Toronto.

Colombia

  • Handle inbound discovery calls and follow up with prospects.
  • Conduct daily outbound cold calling to generate new opportunities.
  • Maintain an organized pipeline and document interactions in the CRM.

My Hero VA connects businesses with virtual assistants. They emphasize finding motivated, tech-savvy individuals who excel in remote environments.

US

  • Serve as the point of contact for a portfolio of customers.
  • Build and maintain multi-threaded relationships with key language access stakeholders.
  • Proactively monitor customer health and utilization data.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

$1,500–$1,800/mo
Global

  • Handle inbound calls and inquiries with warmth, speed, and precision.
  • Run outbound follow-ups and reactivation campaigns (calls + texts).
  • Quote accurately, confirm details, and lock next steps to prevent issues later.

They are a fast-growing home services company with a fully remote operations and sales team. They support multiple markets and a growing network, and they care a lot about customer experience and clean execution. They run on accountability, clear communication, and results.

Canada Unlimited PTO

  • Provide exceptional customer service and act as a brand ambassador.
  • Support all aspects related to the customer's digital sports platforms via chat, SMS, email/web-form, social, voice and self-service.
  • Create best-in-class experiences for all fans that contact, demonstrating patience and acknowledging customer problems and issues.

Sutherland is a digital transformation company that has been helping customers globally achieve greater agility and transform automated customer experiences for over 35 years. They work with some of the world’s most known brands, helping them to better support and serve their customers. They are innovative and passionate about customer success.

US Canada

  • Remote full-time position in Mexico.
  • Working with prospects in the USA and Canada.
  • Mostly inbound leads.

HOS247 LLC provides hardware and software solutions to trucking companies in the USA and Canada. Their top-rated ELD Logbook and Fleet Management system ensures transportation compliance and delivers superior visibility, safety, and productivity for commercial fleets.

US

  • Team members will perform outbound calls to enroll the person into their food box program or to reauthorize the person into the program.
  • Have a passion for helping members make decisions that will enhance their healthcare experience
  • You will be making a difference in someone’s life!

Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey. From best-in-class clinical expertise to personalized and automated solutions, they integrate the power of human touch with data-driven technology in their mission to make healthcare better for all.

Mexico

  • Make high-volume outbound calls to potential customers daily.
  • Present products and services persuasively and with energy.
  • Manage objections and guide prospects toward purchase decisions.

Aventus is a boutique customer experience BPO in Charleston, South Carolina. They have over 10 years of providing omnichannel support for over 100+ amazing clients and partners in the e-commerce industry.

$19–$22/hr
US

  • Manage a steady flow of inbound and outbound calls with potential clients and their families.
  • Listen deeply to client needs and match them to the right care solutions.
  • Clearly communicate our services, ask for commitment, and schedule follow-up consultations.

Honor Technology's mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Together, Honor and Home Instead are setting a new standard for aging in place.

$25,500–$34,000/yr
Global 3w PTO

  • Initiate outbound calls to potential customers.
  • Identify and generate new leads through various methods.
  • Assess prospects' needs and buying potential.

ParcelHero is a UK-based parcel delivery price comparison site with over 5 million visitors a year. As a technology-driven company with over 100 remote employees worldwide, they deliver innovative solutions, ensuring exceptional customer care and offer excellent career growth opportunities.

  • Taking inbound and making outbound calls to acquire new customers and retain current volume.
  • Using data to analyze, create recommended orders, and submit orders into internal order writing programs.
  • Creating & distributing marketing materials for customers to use in store & online to drive retail sales and consumer traffic.

Scotts Miracle-Gro is energized by new and exciting growth opportunities and moves at a rapid pace. They reportedly offer an enriching and engaging employee experience.

US

  • Identify, engage and nurture new customer relationships.
  • Align solutions to the customer’s goals, needs and objectives.
  • Develop strong rapport with a pipeline of new business customers through inbound customer engagement that drives maximum trial conversion.

HighLevel is an AI-powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. They support a global and growing community of over 1 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries, with over 1,500 team members across 15+ countries.

US

  • Enjoy making outbound calls and reaching out to patients, members, and customers.
  • Have a passion for helping patients make decisions that will enhance their healthcare experience.
  • Make welcome calls and assist members and patients with benefits and insurance information.

Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey. They interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes. Carenet Health fosters collaboration, creativity and innovation and looks for people who want to work with an entrepreneurial spirit and deliver market-leading performance!

US

  • Contact potential clients via phone, email, and messaging platforms.
  • Manage calendars and set up consultations for travel advisors.
  • Keep accurate records of client interactions and scheduled meetings.

Destination Knot specializes in crafting personalized travel experiences that create lasting memories. They are growing and seeking motivated professionals to join their team and help connect clients with their services.

US

  • Running 50+ outbound touchpoints per day across email and LinkedIn.
  • Taking and running discovery calls from CEO-sourced leads generated via YouTube, LinkedIn, and cold email.
  • Owning the full sales cycle — from prospecting to discovery to close.

OneAway is a B2B outbound agency helping fast-growing SaaS companies build and execute multi-channel GTM campaigns. They run lean, move fast, and operate at the intersection of strategy and modern sales infrastructure.

US

  • Make a high volume of outbound calls each week.
  • Pitch our product to prospective customers through cold outreach.
  • Qualify leads and book meetings for Account Executives.

Clipboard Health aims to improve lives by connecting professionals with workplaces through their app-based marketplace, allowing professionals to book on-demand shifts and workplaces to access on-demand talent. They are a fast-growing Series C marketplace with a global, remote team of 1,000+ people and have been profitable since 2022.