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About The Role:
- Guide families and clients through their first conversations about in-home care.
- Connect with potential clients primarily by phone, email, chat, and text.
- Handle both inbound and outbound calls, typically 80-95 per day.
Responsibilities:
- Manage a steady flow of inbound and outbound calls.
- Listen deeply to client needs and match them to the right care solutions.
- Use CRM tools to track activity and follow up consistently.
Here's What You'll Bring:
- 3+ years of phone-based sales or customer service experience.
- Bachelor’s degree or equivalent professional experience.
- Experience in a high-volume call center environment.
Honor Technology
Honor Technology's mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Together, Honor and Home Instead are setting a new standard for aging in place.