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20 jobs similar to Music Streaming Platform Customer Specialist with Swedish and English

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Europe 6w PTO

  • Ensure smooth daily operation via telephone and email support.
  • Support drivers and passengers, resolving their questions and concerns.
  • Focus on customer satisfaction and timely issue resolution.

Via is using technology to transform transportation around the world, aiming to change daily commutes and reduce environmental impact. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks.

Europe

  • Handle customer contacts across phone, email, and chat channels.
  • Provide accurate guidance on products and services based on internal knowledge sources.
  • Document every interaction and outcome in internal systems.

They are hiring a German speaker Customer Support Representative. The job posting does not contain information about the company's size or culture.

Europe

  • Together with the support team, act as the interface between customers and chauffeurs
  • Ensure high-quality standards are met and that every customer is safely transported from point A to B
  • Monitor driver punctuality worldwide using our custom-developed tools and organize alternatives if necessary

SIXT is a leading mobility service provider worldwide, with revenues of 4.00 billion euros and approximately 9,000 employees worldwide. Their ONE mobility platform brings together SIXT rent (vehicle rental), SIXT share (vehicle lending), SIXT ride (taxi and chauffeur services) and SIXT+ (vehicle subscription), giving customers access to a fleet of 350,000 vehicles, the services of 4,000 cooperation partners and around 5 million drivers worldwide.

Europe

  • Review and rate internet ads to improve ad presentation.
  • Provide feedback to the AI program on ad suggestion quality.
  • Review ads in both English and German.

Welo Data is an award-winning localization and data transformation company. They run one of the world's largest ad evaluation programs.

Europe

  • Handle high amounts of live chat and phone calls
  • Identify and evaluate customers’ needs to deliver satisfaction
  • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. They are trusted by 300+ million people in 100+ countries for their industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products.

Hungary

  • Administrative tasks in German/English/Hungarian.
  • Basic reporting tasks for the management team.
  • Scheduling and managing management meetings & events.

Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group and was Hungary’s most attractive employer in 2025. The company provides a wide portfolio of IT and telecommunications services with more than 5300 employees.

Europe

  • Ensure the success of Front customers by delivering timely, effective assistance during EMEA hours
  • Work the day‑to‑day support queues across email and live chat with a focus on resolution quality and speed
  • Become an expert on Front’s product, features, and common workflows

Front is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection. Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms.

Europe

  • Respond to customer inquiries via phone, email, chat, or ticketing systems.
  • Log, categorise, and manage customer interactions using internal systems.
  • Investigate and replicate reported issues, documenting findings clearly.

Cision empowers individuals to make an impact and values diverse perspectives. They are a global leader in PR, marketing, and social media management technology with offices in 24 countries.

Global

  • Provide exceptional guest experience.
  • Basic troubleshooting skills with streaming services.
  • Strong problem-diagnosis and problem-solving skills.

Sutherland is seeking enthusiastic and people-oriented professionals to join their dynamic team supporting customers of a global giant in the streaming media and entertainment industry. They offer opportunities to build a fulfilling career and grow with them in the future.

Philippines

  • Responsible for handling technical and non-technical customer queries via telephone, chat, email and online forms within established response times.
  • Proactively support users of the ExamSoft and ProctorExam products ensuring problem resolution, system access, optimal system performance, and overall customer happiness.
  • Become a Subject Matter Expert on all ExamSoft and ProctorExam products and services.

Turnitin partners with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking. They are a global organization with team members in over 35 countries and experience a remote-first culture.

Europe

  • Review and grade internet advertisements to help shape how ads are delivered.
  • Tell the AI program how good or bad its advertisement suggestions are.
  • Review ads in both English and Icelandic.

Welo Data is an award-winning localization and data transformation company. They run one of the world’s largest Ads Rating Programs.

Europe

  • Handle customer inquiries with speed and professionalism.
  • Solve customer issues or escalate them as needed.
  • Collaborate with internal teams for process improvement.

Xometry powers industries by connecting people with ideas to manufacturers. Their digital marketplace provides resources for business growth and connects buyers to global manufacturing capacity.

Europe

  • Follow project-specific guidelines to conduct research on e-commerce data.
  • Evaluate the usefulness of product filters and results based on the research.
  • Rate the e-commerce data according to the guidelines provided.

Welo Data provides AI services specializing in data annotation. They have a growing network of over 400,000 in-country linguistic resources and teams across North America, Europe, and Asia.

Europe

  • Review and grade internet advertisements.
  • Tell the AI program how good or bad its advertisement suggestions are based on the user’s keywords.
  • Review ads in both English and Catalan.

Welo Data is an award-winning localization and data transformation company executing one of the world’s largest Ads Rating Programs. They are looking for someone to join their team.

Asia

  • Review and grade internet advertisements.
  • Tell the AI program how good or bad its advertisement suggestions are.
  • Review ads in both English and Vietnamese.

Welo Data is an award-winning localization and data transformation company. They run one of the world’s largest Ads Rating Programs.

Europe

  • Work closely with the Go‑to‑Market Lead, providing operational and organizational support.
  • Prepare high‑quality slide decks and presentations for Upper Management and customers.
  • Support Sales and Account teams by following up on open actions, deadlines, and deliverables.

Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group that provides IT and telecommunications services. With over 5300 employees, they have hundreds of large customers, corporations in Germany and other European countries and have won awards for educational cooperation and ethics.

Europe

  • Providing support to SDMs for our DTHS customers in various administrative tasks.
  • Ensuring activities are billed and approving invoices by contacting the Billing Team.
  • Confirming the number of User licenses with the customer and proactively follow up with developers.

Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group, providing IT and telecommunications services. With over 5300 employees, they serve hundreds of large corporate customers, and have been recognized for ethical practices and educational cooperation.

$1,000–$1,200/mo
Europe

  • Provide top-tier customer support via emails, ensuring prompt, helpful, and professional responses.
  • Collaborate with cross-functional teams (product, marketing, and tech) to resolve issues and improve the customer experience.
  • Track and analyze customer feedback to identify trends and propose actionable improvements.

MCR is an international performance-driven company specializing in online IQ tests, brain training platforms, and detailed result reporting. They serve customers primarily in North America, Asia, and Japan, generating millions of monthly user visits through performance marketing across all major channels.

Europe 4w PTO

  • Deliver superior customer support for antivirus software, managing inquiries about accounts and technical issues.
  • Efficiently resolve customer issues related to software purchases, renewals, and account management.
  • Guide customers through the installation, reinstallation, and troubleshooting of antivirus programs.

Sutherland Bulgaria specializes in technology and customer service, actively seeking enthusiastic Tech Support Advisors for antivirus software. They offer a collaborative environment, partnering with global IT security leaders, and focus on providing top-notch technical support.