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20 jobs similar to Customer Support Representatives/Streaming Services

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Canada Unlimited PTO

  • Provide exceptional customer service and act as a brand ambassador.
  • Support all aspects related to the customer's digital sports platforms via chat, SMS, email/web-form, social, voice and self-service.
  • Create best-in-class experiences for all fans that contact, demonstrating patience and acknowledging customer problems and issues.

Sutherland is a digital transformation company that has been helping customers globally achieve greater agility and transform automated customer experiences for over 35 years. They work with some of the world’s most known brands, helping them to better support and serve their customers. They are innovative and passionate about customer success.

$40,263–$43,921/yr
North America

  • Provide fast, empathetic, and helpful responses to customer inquiries.
  • Support customers by explaining core features and helping them get the most out of the platform.
  • Collect valuable feedback during interactions and share insights to help improve our products and services.

Betty Gaming is an innovative entertainment company pioneering at the intersection of real money online casino and casual mobile gaming. They are committed to accessibility, fairness, and inclusivity, fostering a community of like-minded individuals who value ethical gaming practices.

US

  • Respond promptly to customer inquiries via phone, email, and chat platforms
  • Assist with booking confirmations, travel changes, and general service questions
  • Resolve customer concerns with professionalism and efficiency

They are a full-service travel planning company dedicated to delivering personalized, seamless vacation experiences for clients worldwide. From all-inclusive resorts and cruises to custom itineraries and group trips, they combine expert service with deep industry knowledge to help their clients travel with confidence and ease.

$20–$20/hr
US

  • Provide real-time operational support to field technicians.
  • Serve as a primary point of contact for inbound calls and chats.
  • Maintain, validate, and update Quantum Fiber inventory and facility records.

Qualfon focuses on delivering engaging interactions and positive experiences. They strive to help people pursue their total vocation by creating job opportunities and aim to be the partner of choice for their clients.

US

  • Answer telephone calls from customers inquiring about goods and services.
  • Provide high-quality service with a helpful, professional attitude.
  • Assist clients with inquiries on debit card incentives, orders, and balances.

Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. The company is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.

Europe

  • Managing incoming customer interactions via phone, chat, and email
  • Assisting users with account setup, login issues, and subscription management
  • Supporting customers with streaming, playback, and app-related technical issues across different devices

A leading global streaming service is looking for enthusiastic Customer Support Specialists to join its team in Greece. In this role, they will support subscribers of a world-renowned streaming platform, assisting them with account-related questions, subscription management, and technical issues.

  • Effectively collaborate with multidisciplinary teams.
  • Align technical work with project objectives.
  • Foster strong, productive working relationships.

IDID Pte Ltd is a remote support services company. They foster essential organizational tasks, flexibility of fully remote work, and client needs.

Global

  • Act as a technical resource to our customer base for HighLevel’s suite of software features.
  • Troubleshoot product issues and support software solutions, preferably within the technology industry.
  • Provide exceptional customer service inclusive of excellent communication and responsive follow-through.

HighLevel is an AI-powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With over 1,500 team members across 15+ countries, they operate in a global, remote-first environment and cultivate a culture where innovation thrives.

US

  • Provide first-level technical support for hardware, software, and IT systems issues.
  • Monitor and manage incoming tickets through the ticketing system.
  • Ensure accurate documentation and timely follow-up on all support issues.

Teamwork is a fast-growing company with a global reach, specializing in digital transformation across management consulting, SAP business solutions, data analytics, and technology platforms. They are a North America-based team of more than 100 experts valuing diversity, continuous learning, and remote work flexibility.

$62,000–$95,000/yr
US Unlimited PTO

  • Deliver fast, friendly, and accurate support to Descript users through live chat, email, and occasional video conferencing.
  • Guide users through product workflows, explain feature behavior, and help troubleshoot technical issues.
  • Contribute to team knowledge by flagging trends, bugs, and documentation gaps.

Descript is building a simple, intuitive, fully-powered editing tool for video and audio — an editing tool built for the age of AI. They are a team of 150 and have the backing of some of the world's greatest investors; they believe each new employee has a measurable influence on the direction of the company.

$50,000–$65,000/yr
US

  • Provide initial partner support and convey resolutions to customers
  • Walk customers through problem-solving processes and provide assistance
  • Assess customer issues and properly escalate incidents as needed

Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Founded in 2015 by former NSA cyber operators, Huntress protects all businesses—not just the 1%—with enterprise-grade, fully owned, and managed cybersecurity products at the price of an affordable SaaS application.

Global

  • Provide multi-channel support by managing phone calls, tickets, chat, and social media interactions.
  • Deliver accurate and timely assistance to resolve inquiries, complaints, and return/refund requests while following company procedures and policies.
  • Build strong customer relationships through clear, empathetic, and proactive communication.

BiOptimizers helps people go from baseline health to peak biological performance by developing science-backed supplements and wellness tools. As a remote-first company with a globally distributed team, they focus on clarity, autonomy, and operational excellence, designing every role to support the health and performance of both customers and their organization.

$60,000–$90,000/yr
US

  • Develop project plans and revise as needed to meet changing needs and requirements.
  • Complete various setup, configuration, and activation tasks.
  • Communicate project information, including difficult/sensitive information, to customer, team, and management.

EZLynx, a division of Applied, provides innovative solutions to improve how independent insurance agents work. They value their teammates' diverse experiences and backgrounds, welcoming challenges and taking risks to create better outcomes for customers.

US

  • Handle customer inquiries and analyze payment history.
  • Communicate account statuses and recommend solutions.
  • Maintain accurate records of customer interactions.

Sutherland is a digital transformation company that helps customers globally achieve greater agility and transform automated customer experiences. As a Great Place to Work certified company, they have been in business for over 35 years and work with well-known brands.

$49,587–$56,043/yr
Ireland

  • Resolve questions and issues for online merchants.
  • Communicate clearly in writing to both technical and non-technical people.
  • Identify patterns, recommend improvements, and troubleshoot bugs.

Recharge is a subscription platform for innovative brands. They help merchants deliver customer experiences that drive retention and revenue growth, partnering with over 20,000 brands globally.

US

  • As a Technical Support Representative, you will find innovative ways to respond to varying questions, issues, and concerns.
  • Provide front line, first level, technical assistance for consumers supporting client specific high-speed internet services delivering an exceptional customer experience.
  • Resolve technical problems within a fast-paced, customer-facing environment, including troubleshooting and issue resolution assistance with client service and/or devices specific issues.

TP is a global, digital business services company. They deliver digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. They have more than 500,000 employees worldwide and aim to be a force of good in supporting their communities, clients, and the environment through inspired and passionate people speaking more than 300 languages.

US

  • Help develop Customer Support processes for a rapidly growing organization and team
  • Respond to product functionality and technical support requests for our enterprise business clients in a timely, efficient and professional manner
  • Perform troubleshooting to identify causes and recommend remedies to user issues, working with internal engineering teams as necessary

CENTRL is a risk and compliance technology company that provides AI powered enterprise-grade risk, due diligence, cyber security and privacy management solutions to financial institutions worldwide. Established in 2015, CENTRL is a high-growth, venture backed SaaS firm leading the way in innovative generative AI solutions to manage third party risk and due diligence.

  • Accurately process customer activation and change requests to subscription services.
  • Answer questions about KVH product offerings and respond to billing inquiries.
  • Provision services and present customers with upgrade opportunities.

KVH provides solutions that deliver global connectivity to mobile tech and IoT markets. They strive to provide professional, courteous, and high quality customer service.

  • Tackle customer questions head-on with curiosity and enthusiasm — whether it’s over phone, chat, or email.
  • Bring energy and empathy to every interaction, making customers feel heard, valued, and genuinely supported.
  • Serve as the customer’s voice internally by documenting bugs and collaborating with our development team.

Tekmetric is an all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better. They have grown from a single shop’s vision to the industry’s leading solution by staying true to their values.

$53,300–$61,250/yr
US

  • Support customers via live chat, email, and video calls.
  • Resolve complex technical issues and ensure seamless user experiences.
  • Analyze trends and provide insights on technical issues.

Newsela is an education technology company focused on delivering meaningful classroom learning. They provide AI-powered solutions designed to drive student engagement and empower teachers.